Reactiv ‑ Mobile App Builder

We left our previous provider because the roadmap stopped moving and our needs outpaced what they could ship. Reactiv rebuilt the app from scratch, took ownership of the iOS submission and App Store approval, and didn't leave us guessing our way through Apple's review process. The app feels native, loads fast, and customers are actually choosing it over the mobile site instead of bouncing back out of habit. What's really made the difference is the team behind it. Responsive, honest about timelines, and invested in this partnership actually working, not just handing off a build and moving on. Highly recommend.

We built our app to strengthen our connection with the community, not just chase a quick conversion bump. The real test was whether it would continue to deliver value long after the launch excitement faded. We're happy to say the results have shown exactly that! Almost two years in, the app is a steady chunk of our revenue every month, our app shoppers consistently build bigger baskets than on web, and push notifications have become a real way to talk to our people (not just sell to them). Reactiv also made onboarding genuinely easy, no custom build and no dev team to maintain, and it connected to the tools we already run (subscriptions, reviews, Klaviyo). If you want a community-first app that’s still pulling its weight a year later, this is it. Not to mention, everyone on the Reactiv team is so lovely to work with and genuinely wants us to succeed.

We worked with the team at Lazer to build a custom app on top of Reactiv’s framework. We wanted a custom, gamified loyalty experience, where we’d host live trivia in the app, and winners get awarded points that can be used to shop. Before Reactiv, this wouldn’t have been possible without building a fully custom app (which would have cost us hundreds of thousands of dollars). Aside from the cost, we didn’t want to fully manage a custom app. Working with Reactiv and Lazer has been incredible.

Using Reactiv has been such a refreshing experience. The platform is super easy to navigate, and whenever we need a hand, their support team is right there, no delays. Plus, they’re always rolling out new features and updates, which keeps things exciting and helps us stay ahead without any extra hassle. It’s really been a smooth ride so far!