reCAPTCHA spambuster
reCAPTCHA spambuster - Protect Shopify Forms from Spam
Rating
3.7
feedback
6
chart
#4,827
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Reviews Summary
The reviews for this Shopify app are mixed, with a range of ratings from 1 star to 5 stars. One common positive theme in the reviews is that the app effectively filters out spam comments on Shopify blogs, saving merchants time and improving the comment moderation process. Users appreciate the convenience of not having to manually handle numerous spam comments. Additionally, the app's customer support is highlighted as responsive and helpful, providing custom solutions like CSS adjustments. On the negative side, some users have experienced issues with the app marking legitimate comments as spam. This flaw in the execution of the spam filtering feature has led to frustration for merchants who rely on accurate comment moderation. Another drawback mentioned is the app's failure to delete the marked spam comments, which diminishes its effectiveness in managing spam. Despite the positive aspects, these limitations have affected the overall user experience and efficiency of the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 14, 2022
I use this extension but this not working continue spam attack on my site in contact form. You extension bug is you this "This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply." message will be display two time. how can you help with me
May 5, 2021
We were looking forward to using this app. Unfortunately, it does not come up. All we see is a spinner. I am updating the review because the developer was very prompt in offering support.
This seems to be a case affecting only your shop, so let's solve it. I have replied to your email and looking forward to solve the issue with you as I understand more specifically what is going on. Would appreciate if waiting for the issue to be handled before leaving a negative review, since we do not know the reason yet. Looking forward to your email response. Sorry for the inconvenience.
Dec. 7, 2020
If you have a blog on Shopify then you will know how poor the spam filtering is, this is the only app that I have found that sorts the problem. I've been using it for several weeks now and it works perfectly, impressed!
Thank you for your review, very glad this makes your work easier. Feel free to reach out should any issues ever arise.
Sept. 2, 2020
Installed this app, which just took a moment. It works perfectly to get rid of the 100's of daily spam comments (often a series of 6-9 random characters, or viagra etc links) without us having to manually select 20 at a time in Shopify and delete or mark as spam. Saves a ton of time. Highly recommended. Their support is also great, they provided some custom CSS for me to dial in the formatting perfectly for our website.
Aug. 25, 2020
This app may have worked at one point but it marks all comments, even legitimate ones, as spam. Also, even though it marks everything as spam it does not delete them. Nice idea but kind of poor execution. It does not save our company any time and does not solve the continued spam problem that has been ongoing with the Shopify blog comments.
Hi Body Aware, there was a bug causing the latest inserted comment to be marked as spam. It was happening in the case of no new comments being made between the spam checks. This has been fixed now. To summarise your concerns: 1. this app does not delete spam comments because Shopify spam is never a 100% certainty, even if we get very close with this idea. It is best to let Shopify deal with the actual spam deletion. We can consider adding an optional setting that allows deleting the comments marked as spam, please let us know if there is interest. 2. the way to save time is to create a comment filter in your Shopify Admin that only shows you comments that need approval. Please reach out if you would like assistance on how to do this. If you experience any problems with the app please just reach out directly and we will do our best to find a solution. Cheers, - Chris @ reCAPTCHA spambuster
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