Recent Product by Saio for Shopify

Recent Product by Saio

Create smart collections with only the most recent products.

Developer
View on App Store

Rating

3.2

feedback

5

Reviews

chart

#13,714

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    20%
  • Less than a month
    60%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, one user praised the app for fixing an issue with Shopify's item scheduling feature that had been unresolved for almost two years. The user appreciated how the app made it easy to schedule listings in advance and ensure that new items were displayed correctly on the website. Additionally, the user highlighted the excellent customer service provided by the app developer. Another user also commended the app for doing exactly what it promised, creating a successful 'Newly Listed Fabrics' collection and receiving exceptional customer service from Eric. On the negative side, two users gave the app a 1-star rating. One user reported that the app did not work for them, as they encountered errors during installation and failed attempts. Another user expressed frustration with the app's inability to keep products updated and the lack of response from the support team despite multiple attempts to address the issue. Despite these negative reviews, a user who rated the app 4 stars mentioned that while they were uninstalling it due to a specific functionality issue, they appreciated the helpful advice and good customer service provided by Eric.

Highlights

Positive feedback on fixing Shopify's item scheduling feature
Positive feedback on customer service
Negative feedback on errors during installation
Negative feedback on lack of product updates
Mixed feedback on functionality issue

Rating Breakdown

  • 5
    40% (2 ratings)
  • 4
    20% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    40% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 13, 2020

I don't believe this app works anymore. Tried to install and received an error after multiple attempts.

Store

Gump's

Using app

2 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

July 7, 2017

Horrible. Didn't keep products updated at all. It pulled one grouping and they never updated after that. Reached out to Saio multiple times to have it fixed. They took forever to respond and when they did they told me they were having growing pains and"had fixed it". We went back and forth about 3-4 times. Nothing was ever changed or updated. They never even responded to my final email...

Using app

28 days

Total reviews

13

Average rating

4.2

5 / 5 Share

Nov. 8, 2016

I'd give this app ten stars if I could! We've been begging Shopify to fix an issue with their item scheduling feature for almost two years, and they haven't been able to do it, yet SAIO has. Here's my problem: We have a collectibles store, with new inventory going live every Friday night, and currently almost a thousand items online. Because of the quantities we deal with, I write listings in batches and schedule them well ahead of time. Unfortunately, Shopify orders "new" items by the date their listing is written, not when they're published, so items I wrote two months ago show up way back in the "new" section, and often get missed. This app fixes that problem, and was so quick and easy to use that I had to check our site to see if it had really worked! I literally only answered a couple of questions to set it up, and then added the newly created collection to our front page. I can't speak highly enough about this app! Our customers are going to be thrilled that we've fixed this problem and they can see just items that were published recently. I expect this to increase our sales incrementally. If you use the schedule feature to schedule listings in advance for your store, you will be doing your bottom line a favor to get this app! Eleda Triple Mountain Model Horses www.TripleMountain.com

Using app

About 7 hours

Total reviews

12

Average rating

4.9

4 / 5 Share

Oct. 7, 2016

I'm giving this four stars, because even though we're uninstalling it, Eric was great and gave us good advice. We need two separate collections for Recently Updated and What's New and this app showed almost identical product in both collections, because it was New and also Recently Updated. There just wasn't a way to separate them with this app. It is easy to use though and customer service is great. Thanks.

Using app

22 days

Total reviews

9

Average rating

4.9

5 / 5 Share

March 12, 2015

Lovely app. Does exactly what it says. I have a "Newly Listed Fabrics" collection and it has done very well. I did have to contact Eric a few times about my products loading into the category. He was excellent. He responded to all of my concerns and fixed things super fast. This may be the best customer service I have received on any of my apps. Highly recommend this app!

Using app

11 days

Total reviews

11

Average rating

4.6

All reviews

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