Record & Replay, LeadReplay
Remove Noise. Sell More. Analytics, Heatmap Alternative
Rating
2.3
feedback
3
chart
#6,635
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for this app are mixed, with both positive and negative aspects mentioned. On the positive side, some users found that the app worked well and allowed them to easily record shopper interactions. They appreciated the convenience and the reduction in guesswork. On the negative side, several users experienced issues with the app suddenly stopping the recordings. They also mentioned poor customer support, with messages going unanswered. Overall, while some users recommend the app for its functionality, others suggest looking for alternative options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2022
I must say that even though this app is free it's not even recommended we had this app on our store it use to show recordings and suddenly it stops showing the recordings. The worst part support don't even respond to their live chat messages ya'll need lot's of improvement of the services offered!
Feb. 4, 2022
App had potential. It worked the first day I downloaded it and then all of a sudden it stopped allowing me to watch recordings. I cleared my cache and checked different browsers and devices. It just doesn't work. I started a chat with Max P, who seemed to want to help but after he realized it simply was not working, he dropped off the chat and began to ignore (or not respond) to my messages. I'll have to keep looking for a different app.
Thanks you liked our App the first day,Max P checked the issue and tried to reach you from the chat box, best regards
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