Uhrwerk Berlin review for RecoverMyCart

July 13, 2017

It would be fine if this app would simply not work. But it does and it does it other than described - and this is a big problem. We installed it and had several hassles with it. Then it started to import our abandoned checkouts, but only some of them. The next day it imported more and more and also the ones, we already sent an E-Mail before or that were already recovered, some of them older than a month! On day three it imported all checkouts and bulk-emailed nearly all of them (I know this because we are on BCC). That making even worse is that it claims to have x EUR recovered and counts older recoveries from date before it was even installed. The features that are in this app’s description or the FAQ describe the features how it should work. But it really does not. Proven. I dropped an E-Mail to the developer with my concerns and he replied (after two days of his app going crazy) that everything works great and the bad reviews here are just competitors that want to make this app look bad. No they are not. I am a real shop owner. I do recommend all shop owners to double-check what this app is doing with their loyal customers.