Rating

5.0

feedback

442

Reviews

chart

#2,208

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    25%
  • Less than a year
    54%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, helpful guidance, and efficient problem-solving. The app itself is praised for its ease of use, flexibility in creating subscription combinations, and seamless integration with Shopify stores. Customers also mention the onboarding experience as informative and beneficial. The support team, especially Sinchain, is commended for going above and beyond to assist users with any issues or customization needs. Overall, the app is highly recommended for its functionality and outstanding customer service.

Highlights

Exceptional customer service and support
Ease of use and flexibility in subscription options
Efficient problem-solving and quick responses
Informative and beneficial onboarding experience
Going above and beyond to assist users

Rating Breakdown

  • 5
    97% (427 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 13, 2025

Shopify customer service staff is very professional and can help me quickly and effectively resolve issues I encountered.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Sinchain is a legend. Fixed my issue in minutes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

These folks are amazing. Very professional and response time great. I had to update from Yotpo Subscriptions to Recurpay and they help me right out of the gate. Pretty seamless but did what I asked them to do. They are happy to answer any questions you may have so ask away.

Using app

16 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Feb. 7, 2025

I want to sincerely thank the support team for their outstanding help with Sinchain. They were incredibly professional and efficient, resolving my issues. The assistance of Sinchain truly made a difference. Thanks again!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Top support x

Store

Hxrxsy

Using app

About 2 hours

Total reviews

7

Average rating

5.0

All reviews

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