Rating

4.9

feedback

447

Reviews

chart

#1,028

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    15%
  • Less than a month
    27%
  • Less than a year
    36%
  • More than a year
    18%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its exceptional customer service and support. Users have praised the team, particularly Sinchain, for being helpful, responsive, and going above and beyond to assist with any issues or customization requests. The app is also commended for its ease of use, straightforward functionality, and the ability to manage recurring subscriptions seamlessly. Customers appreciate the quick response times, friendly service, and the willingness of the team to adapt the app to suit individual store needs. However, there was one negative review mentioning laggy performance and issues with automatic order placement.

Highlights

Exceptional customer service and support
Ease of use and straightforward functionality
Quick response times and adaptability
Positive user experience and satisfaction
Performance issues and laggy app

Rating Breakdown

  • 5
    97% (434 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 97% (434)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2026

Great app and super fast and helpful support. I have used plenty of subscription apps and recurpay so far is the best i have used.

Using app

19 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 22, 2026

Some glitches but customer support is very responsive. Easy to use and affordable starting out.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 19, 2026

Je remercie l'équipe support et technique qui s'est mobilisée pour régler un problème de bloquage.

Store

YNOOVI

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Very helpful, thanks!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

I was so stressed when i realized that my customers were having issues managing their subscriptions. I'm not 'tech savvy' and scared I would mess up my settings somehow and crash my entire store if I did anything wrong. NOPE!!!! Recurpay, along with an amazing employee named Sinchain came to the rescue. Within minutes the correction was made. So smooth! Just a simple chat to diagnose the issue and Sinchain took over and made everything great. Thx again. Dr. John

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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