Recurpay: Subscriptions app
Subscriptions app by Recurpay for Shopify stores.
Rating
5.0
feedback
361
chart
#2,410
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
14%
-
Less than a month
32%
-
Less than a year
70%
-
More than a year
12%
Reviews Summary
The reviews for the Recurpay app on Shopify are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers appreciate the quick responses, helpfulness, and efficiency of the support staff, particularly mentioning Sinchain as being extremely knowledgeable and patient. The app itself is described as user-friendly, easy to navigate, and offering great customization options for subscriptions. Users also highlight the seamless onboarding process and the flexibility of the plan setup. Overall, the app is commended for its functionality, customer service, and value for money. However, some users mentioned initial confusion during setup, but this was quickly resolved with the assistance of the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
I had a great experience with the support team when I asked about moving subscribers from one store to another. They were very helpful, quick to respond, and made the whole process easy to understand. It really saved me a lot of time and stress. Big thanks to Sinchain—you did an amazing job! You were patient, clear, and very supportive the whole time. I really appreciate your help. Keep up the great work!
May 8, 2025
I was in a bind trying to figure out how to navigate all the buttons, widgets and links that Shopify has to offer...then it dawned on me that I could request help from the support team. Admittedly, I only expected to get AI obt support or some sort of email that advises me that someone will respond in 24-48 hours. Nope. The rep "Sinchain" was live and in chat ready to serve and I know it saved me several frustrating hours (and even some money)! 5 out of 5 Star Service.
May 5, 2025
Very few issues on install. Customers started to use the subscription feature right away! (Staff is helpful with one issue we currently have)
May 5, 2025
this app is convenient and allows me to manage my subscription orders well. customer support is great. I had a question and opened up a chat with Sinchain who responded quickly and was very helpful
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