Recurpay: Subscriptions app
Subscriptions app by Recurpay
Rating
5.0
feedback
467
chart
#2,664
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
24%
-
Less than a year
54%
-
More than a year
8%
Reviews Summary
The reviews for the Recurpay app on Shopify are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers appreciate the quick responses, helpfulness, and efficiency of the support staff, particularly mentioning Sinchain as being extremely knowledgeable and patient. The app itself is described as user-friendly, easy to navigate, and offering great customization options for subscriptions. Users also highlight the seamless onboarding process and the flexibility of the plan setup. Overall, the app is commended for its functionality, customer service, and value for money. However, some users mentioned initial confusion during setup, but this was quickly resolved with the assistance of the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 22, 2025
I’m extremely happy so far. Subscriptions aren’t just a sales tool—they’re a long-term relationship with your customers. And the app you choose? It’s not just software—it’s practically a business partner. What impressed me most was their exceptional customer service. They took the time to answer all my questions and made me feel completely confident entrusting them with such a critical part of my business. They migrated my Yotpo subscriptions in under 24 hours, and the onboarding process was both professional and genuinely caring. I’ve set a reminder to come back in 6 months and update this review with the results of our partnership. But so far, it definitely feels like the right move.
April 22, 2025
The set up was a little confusing at first, but Sinchain, from Tech Support was very helpful with answering all of my questions.
April 23, 2025
I love how prompt and on the ball the team at Recurpay are! Truly efficient and a pleasure to work with :) Thank you for everything
April 21, 2025
The support staff at Recurpay has been incredible, and this is an understatement. They were able to get my subscriptions merged with my bundle app and get my website and page to look exactly how I wanted them to look. They respond instantly and provide some of the best customer service I have ever received.
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