Rating

5.0

feedback

442

Reviews

chart

#1,022

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    15%
  • Less than a month
    27%
  • Less than a year
    36%
  • More than a year
    18%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its exceptional customer service and support. Users have praised the team, particularly Sinchain, for being helpful, responsive, and going above and beyond to assist with any issues or customization requests. The app is also commended for its ease of use, straightforward functionality, and the ability to manage recurring subscriptions seamlessly. Customers appreciate the quick response times, friendly service, and the willingness of the team to adapt the app to suit individual store needs. However, there was one negative review mentioning laggy performance and issues with automatic order placement.

Highlights

Exceptional customer service and support
Ease of use and straightforward functionality
Quick response times and adaptability
Positive user experience and satisfaction
Performance issues and laggy app

Rating Breakdown

  • 5
    97% (430 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 97% (428)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2025

Customer service is excellent! We were not happy with the way the subscription pay box looks on our website and we were able to get on a video call to learn how to make the changes we wanted to see for our customers.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Exceptional support from Sinchain! They quickly handled all my Recurpay customization requests and resolved every issue. A very friendly, professional, and effective service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Sinchain was very helpful with my support request, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Very good support

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Great support :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

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