Rating

4.9

feedback

454

Reviews

chart

#1,237

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    15%
  • Less than a month
    26%
  • Less than a year
    37%
  • More than a year
    19%

Reviews Summary

The reviews for the Recurpay Shopify App are overwhelmingly positive, highlighting the exceptional customer service and quick support provided by the team. Users appreciate the ease of use of the app and the willingness of the support staff to go above and beyond to resolve any issues. Many customers specifically mention the helpfulness of Sinchain and other team members in quickly addressing their concerns and providing solutions. The app is praised for its functionality in managing subscriptions and the responsiveness of the support team in guiding users through setup and troubleshooting. However, there are a few mentions of minor glitches and bugs that affected some customers' experiences.

Highlights

Exceptional customer service and quick support
Ease of use and functionality
Helpful and responsive support team
Minor glitches and bugs
Positive user experiences

Rating Breakdown

  • 5
    97% (441 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 97% (440)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

I had an issue with a subscription fulfillment and reached out to Recurpay support outside of their listed working hours. Despite that, they responded almost instantly, helped me resolve the issue quickly, and also identified and fixed the underlying cause. Special shoutout to Sinchain for the fast and effective support - really appreciated.

Store

Oliroli

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Sinchain was a great help and fixed the issue quickly.

Store

EDGE

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great experience! They responded quickly, understood the issue right away, and resolved everything exactly as requested without any back-and-forth. The process was smooth, professional, and efficient. Really impressed with their service and support, highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

The support team are very friendly, helpful and fun, and make the overall experience with the app more enjoyable. Thank you Sinchain for this time!

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 5, 2026

Great app with prompt and helpful customer service. I had an issue with our website not showing our subscriptions and Sinchain quickly resolved the issue for us!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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