Rating

5.0

feedback

457

Reviews

chart

#2,701

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    25%
  • Less than a year
    54%
  • More than a year
    8%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by Sinchain and the support team. Customers highlight the quick response times, knowledgeable assistance, and efficient problem-solving. The app is commended for its ease of use, flexibility in subscription plans, and seamless integration with custom functionalities. Users appreciate the personalized support, thorough onboarding experience, and the willingness of the team to go above and beyond to meet their needs. Overall, the app is highly recommended for its functionality and the outstanding service provided by the support team.

Highlights

Exceptional customer service and support
Ease of use and flexibility in subscription plans
Efficient problem-solving and quick response times
Personalized assistance and thorough onboarding experience
Willingness to go above and beyond to meet customer needs

Rating Breakdown

  • 5
    97% (442 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2025

We’ve been using this app for a while! The free plan is a great start and the platform is the most user friendly we’ve had thus far. Support is always quick, easy, and effective!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

This app has made my life so much simpler. It is easy to install and navigate. the 1 time I had a question, Sinchain was on live, showed me what to do, no problems! I can honestly say, compared to e commerce amazon etc...t his is by far the best app I have used. Thank you all!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

Sinchain was amazing. Really patient with us and solved every problem 1 by 1. Great experience with this app so far. Highly recommend!

Store

Aurilux

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

I will say that any program can have issues but I just recently had one with Recurpay and the customer service was great! They were very helpful and accommodating!! Thanks so much!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

I have only just installed the Recurpay app today and have been getting help from Sinchain who has been extremely helpful in setting it all up. Very quick to respond and able to answer all of my questions - well done Sinchain!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

All reviews

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