Rating

4.9

feedback

484

Reviews

chart

#2,842

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    24%
  • Less than a year
    38%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and fast support provided by the team. Many users highlighted the responsiveness of the support team, their knowledge in resolving issues, and their willingness to go above and beyond to assist customers. The app itself was described as easy to use, with features like subscription management and customization being highly appreciated. Users also mentioned the helpfulness of specific team members like Sinchain and AJ, who were instrumental in providing quick solutions and guidance. However, there were a few mentions of minor glitches and bugs in the app, which affected a small number of customers.

Highlights

Excellent customer service and fast support
Ease of use and helpful features
Specific team members like Sinchain and AJ providing quick solutions
Minor glitches and bugs in the app
Positive experience with subscription management

Rating Breakdown

  • 5
    97% (468 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (463)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 8, 2026

Love this plugin, and the team's support is great!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2026

Great experience with Recurpay. Smooth setup and excellent support. Fast responses, helpful team, and they actually take the time to make sure everything works as intended. Would definitely recommend. I was in contanct with Sinchain, he was so pleasant to work with <3

Store

Mirabae

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2026

These app isn't only easy to use but when you get stuck Sinchain is on the chat box and ready to help. I'm not very technically minded so having someone who supports even silly questions is amazing. Can't recommend enough! 6 stars!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2026

Great service, easy to deal with the team of Recurpay! A couple of years working with them, always good.Product is what we were looking to offer.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2026

I’ve been using Recurpay for over a year a now. It’s a brilliant subscription app. I rarely have any issues with it, and the times I have (it’s more a question and user error on my behalf) they are super quick to respond in chat and help. If I could rate them more than 5 stars I would. If you are thinking about integrating subscriptions into your platform, then this is the one you need.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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