Recurpay Subscriptions App  for Shopify

Recurpay Subscriptions App

What if launching subscriptions was actually simple? See how!
Developer
Recurpay
Rating
5.0
Feedback
583
Reviews
Chart
#1,369
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive and consistently praise the app’s ease of setup, smooth subscription management, and especially its customer support. Many merchants say the app is simple to use, flexible, and effective for handling subscriptions, bundles, custom pricing, and store-specific needs. Support is repeatedly described as fast, knowledgeable, friendly, patient, and proactive, with several reviewers naming specific team members for going above and beyond to solve issues quickly and even help with customization. A number of users also mention good value for money, strong features, and a better experience than other subscription apps they tried. Negative feedback is minimal in this set, but a few reviews hint at occasional setup or configuration challenges, such as pricing display issues, widget visibility problems, discount conflicts, or more complex subscription requirements. These issues are generally framed as being resolved quickly by support rather than as lasting problems. Overall, the sentiment suggests the app is highly reliable and user-friendly, with the main standout strength being exceptional customer service that helps merchants overcome technical hurdles quickly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 13%
Less than a month 21%
Less than a year 36%
More than a year 23%
All reviews
5 / 5 Share
Nov. 6, 2026

They responded within seconds and fixed my issue in less than 5 minutes! The whole process was so quick and easy!

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 3, 2026

Customer service is AMAZING! I asked for help customizing the widget and Sinchain had it done for me in under 2 minutes!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 27, 2026

Store Using app Total reviews Average rating
artilleryteaco About 2 years 1 5.0
5 / 5 Share
Oct. 25, 2026

Dear Customer Service Team, I would like to take a moment to share my appreciation for the exceptional customer service I received. The advisor who assisted me was absolutely wonderful. He went above and beyond to help me, demonstrated excellent product knowledge, and took the time to ensure all my questions were answered. His professionalism, patience, and dedication truly stood out. I would like to give him the highest recognition for his outstanding service. Please pass along my sincere appreciation to him and his management team. He truly deserves to be recognized for his excellence. Thank you once again for such a wonderful customer service experience! Best regards, Janapriya Rajagopal

Store Using app Total reviews Average rating
Spirit in Niagara Distillery Over 2 years 1 5.0
5 / 5 Share
Oct. 23, 2026

I tried 3 different subscription apps before I found this one and this was the easiest to set up. I also needed a little adjustment to how prices were showing and the chat was great. Best help chat I have ever had. Sinchain fixed my problem quickly and used memes to keep me laughing.

Store Using app Total reviews Average rating
Tait Farm Foods About 3 hours 4 5.0

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