Rating

4.9

feedback

472

Reviews

chart

#1,399

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    24%
  • Less than a year
    38%
  • More than a year
    21%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted specific support team members like Sinchain and AJ for their exceptional help in resolving issues and providing guidance. Customers appreciated the ease of use of the app and the willingness of the support team to go above and beyond to assist with setup and customization. However, there were a few mentions of minor glitches in the app that affected some customers' experiences, although the responsive customer support helped mitigate these issues. Overall, the app is highly recommended for its functionality and top-notch customer service.

Highlights

Excellent customer service and quick response times
Ease of use and helpful support team
Minor glitches in the app
App functionality and customization
Highly recommended

Rating Breakdown

  • 5
    97% (458 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (455)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2026

Great customer support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2026

Big improvement on our previous subscription app provider. Easy to use for both us and our customers. Good support with issues swiftly dealt with swiftly. Happy to recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

The customer service was immediately available and very knowledgeable, resolving every problem and answering every question. Thank you.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2026

Great assistance and reactivity ! Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, confort-sec.fr team! Happy to hear our support team has been responsive and helpful. We're always here whenever you need assistance with your Shopify subscriptions or recurring billing. Means a lot! Team Recurpay

All reviews

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