Rating

4.9

feedback

488

Reviews

chart

#2,924

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    24%
  • Less than a year
    38%
  • More than a year
    21%

Reviews Summary

The reviews for the Recurpay Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team, particularly highlighting the quick response times and helpfulness of individuals like Sinchain and AJ. Customers appreciate the ease of use of the app and the smooth setup process. The live chat feature is highly valued for its efficiency in resolving issues and answering questions promptly. Users also commend the app for its functionality, including subscription management and customization options. However, there are a few mentions of minor glitches and bugs that affected some customers' experiences, despite the good support received.

Highlights

Exceptional customer support and quick response times
Ease of use and smooth setup process
Efficient live chat feature for issue resolution
Functionality and customization options
Minor glitches and bugs impacting user experience

Rating Breakdown

  • 5
    97% (473 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (468)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2026

Really helpful when I had an error with one of my customers' payments - quick live chat with Sinchain and we're back up and running again!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2026

Sinchain was very helpful when it came down to all of my support questions!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2026

Super Support! Mit den einstellungen der App auch sehr zufrieden.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Excellent customer support in particular Sinclair who really understood my requirements and assisted me during set up

Store

Suzy.ie

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2026

Excellent service and app. The live chat is super quick and helpful, I would recommend

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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