Rating

4.2

feedback

39

Reviews

chart

#4,379

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    13%
  • Less than a month
    67%
  • Less than a year
    92%
  • More than a year
    36%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality in managing memberships and subscriptions. The customer support team is highlighted as a major strength, with users praising their responsiveness and willingness to help. Users also mention that the app works well and meets their requirements, with some noting the ease of installation and setup. However, there are also negative reviews pointing out issues such as bugs, complicated setup processes, and concerns about security. Some users experienced difficulties with customer support, including delays in responses and unhelpful interactions. Additionally, there are mentions of upselling tactics and high fees for certain features like design customization.

Highlights

Positive feedback on app functionality and customer support
Mixed reviews on ease of setup and bugs
Concerns about security and high fees
Issues with customer support responsiveness and upselling tactics
Praise for the app's features and functionality

Rating Breakdown

  • 5
    154% (60 ratings)
  • 4
    21% (8 ratings)
  • 3
    3% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    33% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 22, 2024

This app has been a perfect fit for my needs. It’s straightforward to set up, with a user-friendly interface that makes managing memberships hassle-free. What really stands out is the support—they’re always available, quick to respond, and go the extra mile to help. It’s rare to find such reliable service. Highly recommended for anyone looking for a no-fuss solution to recurring memberships.

Store

Mingl

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 8, 2024

Didnt work and they asked for my IP address sneakily which is dangerous. Very dodgy do not use

Using app

About 10 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your concerns, and I’m sorry for the frustration this situation has caused. I want to assure you that our request for your IP address was solely to diagnose the issue. After investigation, we found that the problem was related to your ISP/Internet provider’s route, as the application was accessible to other users during that time. We reached out over a call for details to resolve this together. We understand your concern, and your safety and privacy are very important to us. If you have any further questions or need assistance, please let us know—we’re here to help. Thank you for being so patient.

4 / 5 Share

Sept. 24, 2024

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 21, 2025

Excellent customer service! Subin is always great at helping me when I need it. I recently updated my theme and needed additional help installing app with new theme and they were great to help. ⭐⭐⭐⭐⭐

Using app

Over 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 9, 2024

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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