Rating

4.6

feedback

34

Reviews

chart

#4,271

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    24%
  • Less than a year
    50%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the app's ease of use and user-friendly interface for managing memberships. The standout feature mentioned repeatedly is the excellent customer service and support provided by the team, with quick responses and willingness to go the extra mile to assist users. Many users also highlight the app's functionality in meeting their requirements and the ability to increase revenue through exclusive discounts and membership features. However, on the negative side, some users have reported issues with the app not working as expected, concerns about security and privacy, difficulties in setup, and unresponsive customer service in some cases. Upselling and pricing confusion have also been mentioned as areas of improvement.

Highlights

Positive customer service and support
Ease of use and functionality
Issues with app performance and security
Confusion in pricing and upselling
Mixed feedback on setup and responsiveness

Rating Breakdown

  • 5
    74% (25 ratings)
  • 4
    9% (3 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (5 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 22, 2024

This app has been a perfect fit for my needs. It’s straightforward to set up, with a user-friendly interface that makes managing memberships hassle-free. What really stands out is the support—they’re always available, quick to respond, and go the extra mile to help. It’s rare to find such reliable service. Highly recommended for anyone looking for a no-fuss solution to recurring memberships.

Store

Mingl

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 24, 2024

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 22, 2025

Excellent customer service! Subin is always great at helping me when I need it. I recently updated my theme and needed additional help installing app with new theme and they were great to help.

Using app

Over 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 9, 2024

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

July 3, 2023

While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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