AAA: Recurring Membership App
Recurring membership payment w/member tier, perks & access
Rating
4.0
feedback
83
chart
#3,275
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
23%
-
Less than a year
39%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praised the excellent customer service provided by the support team. They highlighted the quick response times, helpfulness, and efficiency of the team in resolving issues and assisting with setup. Users also appreciated the functionality of the app, mentioning that it works well in managing memberships and subscriptions. Additionally, some users found the app to be customizable and scalable, meeting their specific requirements.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 8, 2024
Didnt work and they asked for my IP address sneakily which is dangerous. Very dodgy do not use
Sept. 24, 2024
The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.
Feb. 9, 2024
The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!
July 3, 2023
While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.
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