Rating

4.2

feedback

84

Reviews

chart

#3,388

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    31%
  • Less than a year
    40%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the app's functionality in managing memberships and subscriptions. The customer service and support team receive high praise for being responsive, helpful, and going above and beyond to assist users with any issues. Users also highlight the ease of installation and the app's ability to meet their specific business needs. However, on the negative side, some users have reported issues with the app not working as expected, difficulties in communication with the support team, and concerns about the app's pricing and upselling tactics. There are also mentions of security and reliability issues, as well as challenges with setting up certain features like payment gateways and custom designs.

Highlights

Positive feedback on the app's functionality and ease of use
High praise for the responsive and helpful customer service
Mixed feedback on the app's performance and reliability
Concerns about pricing, upselling, and communication with support team
Challenges with setting up payment gateways and custom designs

Rating Breakdown

  • 5
    70% (59 ratings)
  • 4
    10% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    15% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 22, 2024

This app has been a perfect fit for my needs. It’s straightforward to set up, with a user-friendly interface that makes managing memberships hassle-free. What really stands out is the support—they’re always available, quick to respond, and go the extra mile to help. It’s rare to find such reliable service. Highly recommended for anyone looking for a no-fuss solution to recurring memberships.

Store

Mingl

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 8, 2024

Didnt work and they asked for my IP address sneakily which is dangerous. Very dodgy do not use

Using app

About 10 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your concerns, and I’m sorry for the frustration this situation has caused. I want to assure you that our request for your IP address was solely to diagnose the issue. After investigation, we found that the problem was related to your ISP/Internet provider’s route, as the application was accessible to other users during that time. We reached out over a call for details to resolve this together. We understand your concern, and your safety and privacy are very important to us. If you have any further questions or need assistance, please let us know—we’re here to help. Thank you for being so patient.

4 / 5 Share

Sept. 24, 2024

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 21, 2025

Excellent customer service! Subin is always great at helping me when I need it. I recently updated my theme and needed additional help installing app with new theme and they were great to help. ⭐⭐⭐⭐⭐

Using app

Over 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 9, 2024

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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