AAA Recurring Memberships
Recurring membership payment w/member tier, perks & access
Rating
4.2
feedback
80
chart
#8,195
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
20%
-
Less than a year
48%
-
More than a year
26%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the app's customer service and support team for being responsive, helpful, and patient. They appreciated the team's willingness to assist with setup, troubleshoot issues, and provide personalized guidance. Users also highlighted the app's functionality in managing memberships, subscriptions, and exclusive content access. Additionally, some users found the app easy to install and use, with prompt responses from the support team. On the negative side, some users experienced issues with the app's functionality, such as recurring problems, difficulties in setup, and confusion with pricing and billing. A few users mentioned concerns about security, reliability, and the app's complexity. Some users also expressed dissatisfaction with the lack of response from the support team and challenges in reaching them for assistance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 9, 2024
The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!
July 3, 2023
While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.
March 27, 2023
rishav is very good -.........................................................................................
Oct. 17, 2022
I first got familiar with this Company by using the Web Push Notifications App, which is Free and just GREAT! So when I needed to add a Membership & Loyalty Program to my website, and I saw that the same company had versions of that as well, I was intrigued. However, those ones did cost a little bit of money, so at first I tried to use some other Free ones. However, those other companies Apps did not work, and I ended up just coming back to AITrillion, and Rishab did a screen-share walk through with me and was INSTANTLY super helpful and successful in getting a fairly technical feature, set up in my store. 10/10 Rishab
Oct. 6, 2022
Support team is great! Scheduling a call to discuss issues is as easy as it gets. I'd recommend this app for its quick support alone.
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