All reviews

Rating Breakdown

  • 5
    72% (59 ratings)
  • 4
    10% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    15% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2024

Excellent customer service

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

rishav is very good -.........................................................................................

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

I first got familiar with this Company by using the Web Push Notifications App, which is Free and just GREAT! So when I needed to add a Membership & Loyalty Program to my website, and I saw that the same company had versions of that as well, I was intrigued. However, those ones did cost a little bit of money, so at first I tried to use some other Free ones. However, those other companies Apps did not work, and I ended up just coming back to AITrillion, and Rishab did a screen-share walk through with me and was INSTANTLY super helpful and successful in getting a fairly technical feature, set up in my store. 10/10 Rishab

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Support team is great! Scheduling a call to discuss issues is as easy as it gets. I'd recommend this app for its quick support alone.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Incredible experience. The support team is incredibly helpful, and they created the app's personalized settings, they are almost always available. The app is completely perfect and meets all of my requirements. A very patient and professional team helped me with all of my requirements.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

The app works well and it does what it says it does. The real selling point is the customer service! they are super helpful in setting it up and solving any issues that come along.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Really a great product. I honestly wouldn't recommend going through the setup alone however, it can be pretty confusing. UTILIZE THE FREE HELP! ITS FREE :) Oh and heads,up. USE STRIPE PayPal is not user friendly what so ever! Rishav and his team fulfilled my needs.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

The support team is very helpful. It helps me to solve the plug-in coding problem in Shopify. This is an amazing experience for me!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2022

Thank you to the support team for helping me getting the app up and running to how I needed it for the setup of my hidden pages. They were VERY responsive to my questions and FAST with helping. Can't get any better than this! I look forward to building my membership with their app and team!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

Excellent support and very useful if you are building a membership based subscription site. We needed help with hiding certain items for non-members and their team took the time to solve the problem in our theme and followed up consistently to make sure we were happy with the change.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2022

Extremely helpful and professional team working ! Helped me set up my membership for our site and assisted me throughout the entire process. I highly recommend this app to all business owners starting a membership for a large catalog site

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Great customer service ! Not always easy to use but I recommend the application, it's pretty complete !

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

March 10, 2022

Best app for locking content, and taking subscriptions. Customer support is very helpful, make sure you contact them for any issues. Also, use it in combination with other locking apps for the best membership access lock setup

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I live customer service, each time they help when I am in trouble. the app is great and help me increase revenue

Using app

Over 3 years

Total reviews

14

Average rating

3.5

Developer Reply

Thank you for the review! We are so happy that we are able to help, thank you for choosing AAA Membership App.

5 / 5 Share

Feb. 4, 2022

Customer service seems to be fairly patient and understanding. They did an excellent job in upselling me... however, it was a good upsell and I needed the consolidated services they were offering. I figured if their responsiveness and service was that good, what the heck?

Using app

7 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks so much for taking the time to leave us this review 💖 We're so glad to hear that you're enjoying our app!

5 / 5 Share

Feb. 2, 2022

Preetam D and Saurabh were very helpful and solved my problems. They walked me through everything and the app needs some updates but still much better than other apps. As far as updates are concerned they should let us edit the dates of members. To do any changes for a member we shouldn't have to delete that member and again add him there should be options of transferring member from free memebrship to paid membership.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

5 / 5 Share

Jan. 18, 2022

Relatively simple to set-up although the help/documentation could be far better written and clearer. The support however is very good and thus far have been able to resolve any issues speedily to our satisfaction. Recommended.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Difficile de faire un site de vente d'abonnements lorsqu'on est en France. Cette application nous à permis d'instauré un système d'abonnement avec récurrence. L'assistance a été d'un grand secours, rapide, efficace, elle a résolu nos problèmes. Merci à eux

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 4, 2022

Rishav was very helpful and solved all my problems. He walked me through everything and the app is amazing!

Store

SSBT

Using app

About 2 years

Total reviews

1

Average rating

5.0