Rating

4.9

feedback

198

Reviews

chart

#952

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    17%
  • Less than a month
    23%
  • Less than a year
    51%
  • More than a year
    1%

Reviews Summary

The reviews for the Casa Subscriptions app are overwhelmingly positive, with users praising the excellent customer service provided by representatives like Ateeb, Purvi, Sam, and Bobby. Customers appreciate the quick and helpful assistance they received, with support agents going above and beyond to ensure a smooth setup and resolve any issues. The app itself is described as intuitive and user-friendly, making it easy to manage subscriptions and customize features. Users also highlight the dedication of the support team, emphasizing their professionalism and willingness to assist with any queries or technical glitches. However, there is a minor negative review mentioning a delay in resolving an issue and lack of communication from the support team.

Highlights

Excellent customer service and support
Intuitive and user-friendly app interface
Dedicated and responsive support team
Minor issue with delay in resolving problems and lack of communication
Positive feedback for specific support representatives like Ateeb, Purvi, Sam, and Bobby

Rating Breakdown

  • 5
    94% (187 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2024

very helpful

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Bobby was very great helping me with onboarding for the app. It's as simple as 1-2-3 Easy way to help my business drive recurring revenue annually on Auto-Pilot. Excited to see this compound!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

It's a great team who support you in the most possible way. Thank you for the support Bobby :)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Ateeb was great and responsive! He walked us through every step of the setup. Great customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Ateeb was extremely knowledgeable and helpful! He's the best service rep I have worked with!

Using app

31 minutes

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more