Rating

4.9

feedback

220

Reviews

chart

#668

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    19%
  • Less than a month
    20%
  • Less than a year
    46%
  • More than a year
    3%

Reviews Summary

The reviews for the Casa Subscriptions Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by team members like Ateeb, Sam, Purvi, Bobby, and others. Customers highlight the quick response times, knowledgeable assistance, and friendly approach of the support team. The app itself is described as easy to set up, intuitive, and effective in managing subscriptions. Users appreciate features like live chat support, video tutorials, and personalized assistance in setting up and customizing their subscription services. Overall, Casa Subscriptions is highly recommended for its user-friendly interface and outstanding customer service.

Highlights

Positive customer service experience and quick assistance from team members like Ateeb, Sam, Purvi, and Bobby
Ease of app setup and intuitive subscription management features
Appreciation for live chat support, video tutorials, and personalized assistance in setting up subscriptions

Rating Breakdown

  • 5
    95% (208 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Ateeb was fantastic and efficient. He expertly navigated me through the set up process. I truly appreciate his help.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

April 14, 2025

I recommend this app as it has supported most of our business as we are subscription-based! It takes a little while to get responses to questions from support, however, and there is no phone number available to call.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

April 12, 2025

Excellent customer service! Ateeb assisted me with the app installation process and answered my questions patiently and promptly.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer support. Ateeb will be delighted that his assistance made the installation process smooth and easy for you. If you ever need help or have more questions in the future, we're always here to support you. We truly appreciate your feedback and look forward to continuing to serve you! Regards Ana & Casa Team

5 / 5 Share

April 8, 2025

They were very helpful in walking me through the process of setting up the app. The technology behind this is very user friendly and takes one more headache away from me as a business owner. I'm excited to see how it can help my customers and business at the same time!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful feedback. We're glad to hear that the setup process was smooth and that the app is already providing value by simplifying your operations. Our goal is to deliver intuitive solutions that not only save you time but also drive meaningful results for your business and customers. We’re excited to support your continued growth and look forward to being a long-term partner in your success. Should you need any assistance or have questions along the way, our team is always here to help. Regards Ana & Casa Team

5 / 5 Share

April 6, 2025

Ateeb was fast and helpful setting up the subscription service. Can't wait to start testing it out and see how it boosts revenue.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad Ateeb was able to assist you quickly and effectively with setting up the subscription service. We're excited for you to start exploring its potential—wishing you great success and increased revenue ahead! Regards Ana & Casa Team

All reviews

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