Rating

4.9

feedback

189

Reviews

chart

#714

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    16%
  • Less than a month
    23%
  • Less than a year
    52%
  • More than a year
    0%

Reviews Summary

The Casa Subscriptions App has received overwhelmingly positive reviews from users, highlighting its user-friendly interface, excellent customer service, and ease of setup. Users appreciate the app's ability to manage subscriptions seamlessly, customize plans, and provide a rich feature set. The customer support team, particularly individuals like Purvi, Sam, and Bobby, has been praised for their dedication, patience, and willingness to go above and beyond to assist users. However, there have been a few instances where users experienced issues with subscription management, such as skipped subscriptions and delayed responses from customer service.

Highlights

User-friendly interface and easy subscription management
Excellent customer service and dedicated support team
Issues with subscription management and delayed responses from customer service

Rating Breakdown

  • 5
    94% (178 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 17, 2024

Just downloaded Casa. Very intuitive. And as soon as I had a problem and got on their chat Uday was immediately on the chat to help me. Sent me a video tutorial and even got on a call to help me live!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Excellent Service and Easy Experience! I recently started using the Casa Subscriptions App, and I couldn’t be more impressed! The app is user-friendly and makes managing my subscriptions incredibly easy. From choosing my plan to scheduling deliveries, everything is smooth and seamless. I also want to highlight the exceptional customer service I received from Purvi . She was extremely helpful during our Google Meet call, guiding me through the app's features and answering all my questions with patience and clarity. Purvi took the time to ensure I fully understood how everything worked, and her friendly attitude made the whole experience a pleasure. It’s rare to come across such dedicated customer support, and Purvi’s professionalism and attention to detail really set the standard for great service. Highly recommend Casa Subscriptions to anyone looking for a reliable and efficient subscription service with fantastic support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Sam and the other support has been great with helping me migrate to Casa from charge rabbit. im glad I was able to have them help me continue to run my business smoothly. if you need a subscription app Casa is the way to go

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Excellent, Purvi helped me, it was perfect

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

good customer support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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