Casa Subscriptions App
Create subscriptions to regularly purchased products
Rating
4.9
feedback
178
chart
#863
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
19%
-
Less than a month
25%
-
Less than a year
48%
-
More than a year
0%
Reviews Summary
The reviews for the Casa Subscriptions Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by team members like Sam, Bobby, and Purvi. Customers appreciate the quick and helpful support they received, with mentions of team members going above and beyond to assist with setup and troubleshooting. The app itself is praised for its ease of use, seamless integration with Shopify stores, and customizable features that cater to various business needs. However, there are a few negative reviews mentioning issues with subscription management, lack of timely support resolution, and intrusive communication methods.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 14, 2024
Casa subscriptions has been extremely successful for our business. Sam from Casa provided wonderful assistance to enable a smooth and smart setup getting the subscription up and running in no time at all. Highly recommended!
July 12, 2024
Thank you Casa Team for assisting me fulfilling my requests. Special thank you to Purvi!
July 5, 2024
Not relaibale, one month skipped all subscriptions and then had 2 subscriptons ( March and April) in one month, which upset all my customers. Also it carries on even after the subscription has ended, which also made my customers very annoyed. I emailed customer service and they kept putting me to different people and NO one resolved the issues or got back to me! So not happy at all. Messaged after I left a review to explain, and I understand there can be bugs, but I lost the trust of my customers which is VITAL to me.
June 11, 2024
Thank you so much to Sam for his professionalism and devotion! He spent so much time and effort to help me solve an error from my website. He went to great length to make sure everything worked again and didn't give up on me! This customer service is top notch :)
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