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#12,525
Shopify
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Reviews summary
RedChat is an AI agent for customer service that connects to your store and assists customers on WhatsApp, Instagram, Facebook, and email. It identifies message intent, accesses customer orders, and provides real information such as shipping status, return policies, and product availability. Cases needing human judgment are forwarded to your team with all the necessary context. This app is designed for DTC brands looking to scale support without increasing their workforce.
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