Redirect Pro ‑ 404 SEO
Redirect Pro - 404 & 301 redirects for Shopify
Rating
3.1
feedback
13
chart
#2,688
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
15%
-
Less than a month
62%
-
Less than a year
15%
-
More than a year
0%
Reviews Summary
Redirect Pro has received overwhelmingly positive reviews from users, with customers praising the app for its efficient pattern redirects, user-friendly interface, and excellent customer service. Many users highlighted the time-saving benefits of the bulk upload feature and the app's effectiveness in handling platform migrations. The support team, particularly Corin and Michael, was commended for going above and beyond to assist users with their specific needs and providing personalized advice. However, there were a couple of negative reviews mentioning issues with support responsiveness and unexpected app behavior, such as automatic redirects to the home page.
Highlights
Review RSS Feed
All reviews
Jan. 30, 2025
Zero support. One star. Run away, run away!
Hi, I'm truly sorry to hear about your experience. I noticed that a support ticket was never created when prompted, and our follow-up email went unanswered. We genuinely want to make this right for you. Based on your description, this seems like a quick and easy issue to resolve. Please reply to our email if you'd like to give the app another go so we can assist you as soon as possible. We appreciate your time and look forward to helping you!
Dec. 30, 2023
Decent and very fast support. This app saved us a lot of trouble when we migrated from Shopware 5 to Shopify.
Thank you so much for taking the time to leave us a review! Glad to hear Redirect Pro has saved you from trouble with your migration. Please don't hesitate to reach out if we can help in future! Best wishes, Corin
June 25, 2023
Corin has provided excellent customer support, as I'm terrible with spreadsheets and CSV! Thank you SO MUCH for this.
Thanks for taking the time to leave a review. I'm glad to here we could help get the app set up to your liking! Please don't hesitate to reach out in future if you have further questions. Best wishes, Corin
June 20, 2023
when making new products it started hiding and redirecting them to the home page and i can't undo it.
UPDATE: You never contacted support before leaving the review and unfortunately we've been unable to contact with you on several occasions to resolve the issue. Please don't hesitate to get in touch if you want to try the app again. Hi, I noticed you never contacted customer support before leaving your review. I'm sorry for the trouble caused. As it's impossible for Redirect Pro to redirect active pages or hide/unpublish pages, the most likely scenario is that your automatic redirects are enabled and are redirecting product pages you have created but have left as unpublished. This can be changed easily and quickly by clicking one button or by publishing the product pages. We have reached out to you via email - please respond so we can resolve this issue for you as our main priority. Looking forward to hearing from you. Thanks, Corin
June 7, 2023
This is an excellent app. I have used URL redirects , and it works perfectly! The app is easy to use and has an intuitive design. You don’t need technical skills to use the app. This app has saved me a lot of time and frustration. Also Corin is very helpful. Thanks so much !!!
Thanks for the glowing review and for choosing us! We're happy to hear Redirect Pro is intuitive and saving you time and frustration. Drop us an email if you have any questions, concerns or feature requests and we'd be happy to help :) Best wishes, Corin Scayla Apps
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