Redirect Pro ‑ 404 SEO
Redirect Pro - 404 & 301 redirects for Shopify
Rating
4.4
feedback
14
chart
#3,116
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
14%
-
Less than a month
50%
-
Less than a year
29%
-
More than a year
0%
Reviews Summary
The reviews for the Redirect Pro app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted by users include fast and helpful customer support, ease of use, and effectiveness in managing redirects and broken links. Users appreciate the intuitive design of the app and the time it saves them in handling URL redirects. On the other hand, negative feedback includes issues with accessing the app, unexpected behavior like products being redirected to the home page, and instances where the app did not work as expected. Despite some challenges, the majority of reviews praise the app for its functionality and support provided by the team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 30, 2023
Decent and very fast support. This app saved us a lot of trouble when we migrated from Shopware 5 to Shopify.
Thank you so much for taking the time to leave us a review! Glad to hear Redirect Pro has saved you from trouble with your migration. Please don't hesitate to reach out if we can help in future! Best wishes, Corin
July 18, 2023
Great app! Very simple to use and the free version works for all my redirects. When I first installed it I received error messages when trying to add new redirects, but the next day it was working fine. I'd emailed support and they got straight back to me, but by that time it had resolved itself. Great app and great support, even for the free version.
Thanks for the kind review! Glad to hear you're enjoying your experience with Redirect Pro and our team so far. Please don't hesitate to reach out if we can help in future! Best wishes, Corin
June 25, 2023
Corin has provided excellent customer support, as I'm terrible with spreadsheets and CSV! Thank you SO MUCH for this.
Thanks for taking the time to leave a review. I'm glad to here we could help get the app set up to your liking! Please don't hesitate to reach out in future if you have further questions. Best wishes, Corin
June 20, 2023
when making new products it started hiding and redirecting them to the home page and i can't undo it.
UPDATE: You never contacted support before leaving the review and unfortunately we've been unable to contact with you on several occasions to resolve the issue. Please don't hesitate to get in touch if you want to try the app again. Hi, I noticed you never contacted customer support before leaving your review. I'm sorry for the trouble caused. As it's impossible for Redirect Pro to redirect active pages or hide/unpublish pages, the most likely scenario is that your automatic redirects are enabled and are redirecting product pages you have created but have left as unpublished. This can be changed easily and quickly by clicking one button or by publishing the product pages. We have reached out to you via email - please respond so we can resolve this issue for you as our main priority. Looking forward to hearing from you. Thanks, Corin
June 7, 2023
Great app, works as expected & easy to use. Amazing customer support when needed for specific questions, etc. Thanks so much!
Thanks so much for the positive feedback! Please don't hesitate to reach out with any questions, feature requests or concerns you may have in future and we'll be happy to resolve these for you as a priority! Best wishes, Corin
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