ReelUp‑Shoppable Videos+Reels
The reviews for the ReelUp Shopify App are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the app's ease of use, customization options, and the ability to showcase videos on product pages effectively. The support team, especially individuals like Madhu and Gurkirat, are praised for their quick responses, helpfulness, and going above and beyond to assist users with any issues. However, there are a few negative reviews regarding billing and pricing, with some users feeling overcharged for the services provided.
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Really happy with the experience with Reel Up! They understood my problems properly and provided a really good solution. The team was supportive, responsive, and easy to communicate with throughout the process. Really appreciate the effort and support from the Reel Up team. Highly recommended!
So disappointed with the app billing and plan pricing, this app literally overcharges users monthly, just for 200-300-400 views i kept getting charged 40 usd monthly although i was getting lesser than 3k views, i was supposed to get charged 30 usd, according to them it's their new plan's price and i had to pay 40 usd each month just for very few views of the reels, you must make some changes, since charging a user 40 usd each month for 200-500 is not fair at all, i have asked them for a refund but they kept refusing, this app is not worth 40 usd each month...
app is good and HIGHLY RECOMMENDED
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