LyonsTactical.com review for AAA ‑ Loyalty Rewards Program
April 12, 2019
I wish there was a ZERO STAR RATING. I have a huge 50k product store and wanted a loyalty program. Somehow I made the mistake of trying this app. Its been nothing but trouble and I have now sent 3 separate emails for support to which none have been answered. I have approximately 15 apps I use on my store and some are amazing, some are average but only this one is the worst possible excuse for an app I've ever used. I literally hate that Ive spent hours integrating this into my site, hopeful with the possibilities, only to find that it is pure garbage. You've been warned. EDITED TO ADD THE FOLLOWING AFTER DEVELOPER RESPONSE TO MY REVIEW: No, actually you only responded AFTER MULTIPLE ATTEMPTS. By then, so much time had passed that I had deleted the app. I am very, very happy to post screenshots of my emails with no responses if that becomes necessary. I might also add that you went onto my store and joined the loyalty program (that I replaced yours with) under the name JAMES D. with email address of [email protected]. Why exactly did you do this? Again, happy to post a screenshot or share with anyone who would like to see for themselves. The best option at this point would be to own this fumble and not come back and essentially call me a liar. Not good for your business.
Dear Friend, We both know that we did reply to your email & offered to help for setup. We are always ready to help all store owners promptly. Shopify has defined a way of helping store owners through collaborators account & without that access, we are unable to help set up. We are bound by Shopify terms to help owners through collaborator account & only once we get the access we can help you set up the app. Our app is tested & published by Shopify themselves & have no errors or issues. Loyalty Rewards App whoever app provider is providing will need a setup process to be followed & we promise to do it for all our sellers whenever required in addition to robust Knowledgebase we have already published on our website.
Loyalty Reward Program | Earn & Redeem points referral syste