One Tree Planted at Checkout for Shopify

One Tree Planted at Checkout

Doing good, made simple. Plant a tree at checkout.

Rating

4.5

feedback

16

Reviews

chart

#18,276

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    56%
  • Less than a year
    31%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, customer service, and the app's mission to help the environment by planting trees. Customers appreciate the seamless integration of the app into their online stores and the ability to offer tree planting options to their shoppers. The customer service team, particularly Anthony, is highlighted for their exceptional support and patience in assisting with customization requests. However, there are a few negative reviews mentioning issues with communication, follow-up, and specific feature requests.

Highlights

Positive customer service and support
Ease of use and seamless integration
Environmental impact and mission
Communication and follow-up issues
Feature requests and improvements

Rating Breakdown

  • 5
    81% (13 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2023

tutto bene, piccolo problema di configurazione ma l'assistenza tecnica pronatamente mi ha risolto, abbiamo istallata sul nostro store https://timbri24.store/ ed è un piacere aiutare questa associazione grazie al contributo dei nostri clienti

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Je l'utilise depuis quelques jours et c'est très facile d'utilisation. J'ai choisi de planter un arbre / commande + 1 arbre par arbre planté par mes clients.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

The high level of customer service from Anthony in the OTP team made the integration of this app seamless. Anthony also has the patience of a saint to deal with our detailed customization requests. The app is working great.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

The app is quite easy to use and the customer service is very helpful. I like that you can display in different ways (widget/pop-up/in the shopping card) that you work with One Tree Planted.

Using app

25 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 12, 2022

This app has enabled our customers to plant a tree when purchasing from our website. I can also display a 'tree count' with thanks to their support team, Anthony in particular - who has been a great help! They provide media resources too which was a nice surprise! Amazing app and service :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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