One Tree Planted at Checkout
The reviews are overwhelmingly positive about the app’s mission and ease of use. Merchants repeatedly praise how simple it is to install and set up, how smoothly it integrates with Shopify, and how flexible the display options are for showing tree-planting widgets, pop-ups, or cart messages. Customer support is a major strength in the feedback, with several reviewers specifically naming team members for being responsive, patient, and helpful during integration and customization. Many users also appreciate the environmental impact and the ability to let customers contribute to tree planting or donations at checkout. The negative feedback is more limited but points to a few recurring concerns. Some merchants experienced poor communication or slow follow-up from the team, including one very negative interaction around business discussions. Others felt the app needs product improvements, especially around payment handling, widget behavior, mobile usability, and clearer traceability or reporting for tree orders and impact. A few reviewers also wanted additional features such as certificates for customers or more control over how the widget appears on the site. Overall, the app is seen as valuable and mission-driven, but some users want better support consistency and more polished functionality.
Very nice. Love this organization.
Je l'utilise depuis quelques jours et c'est très facile d'utilisation. J'ai choisi de planter un arbre / commande + 1 arbre par arbre planté par mes clients.
The high level of customer service from Anthony in the OTP team made the integration of this app seamless. Anthony also has the patience of a saint to deal with our detailed customization requests. The app is working great.
The app is quite easy to use and the customer service is very helpful. I like that you can display in different ways (widget/pop-up/in the shopping card) that you work with One Tree Planted.
This app has enabled our customers to plant a tree when purchasing from our website. I can also display a 'tree count' with thanks to their support team, Anthony in particular - who has been a great help! They provide media resources too which was a nice surprise! Amazing app and service :)
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