Refund Reports Rex for Shopify

Refund Reports Rex

View and download all refunds and their reports

Developer
View on App Store

Rating

5.0

feedback

5

Reviews

chart

#2,683

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    0%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its usefulness, efficiency, and ability to save time and money. Customers appreciate that the app fills a gap in Shopify's normal Orders Reports and allows for sorting refunds by refund date. One user even mentioned the competent team behind the app, highlighting their quick response to feedback and implementation of requested features. However, there are some minor issues mentioned, such as missing SKUs in exported refund orders and the initial format of the created file not being compatible with Google Analytics, although this was quickly addressed by the developers.

Highlights

Positive feedback on usefulness and efficiency
Time and cost-saving benefits
Gap filling in Shopify's Orders Reports
Responsive and competent development team
Minor issues with missing SKUs and file format compatibility

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2024

I think this is a very useful app, but I have a question, why some of the exported refund orders do not have SKUs?

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Amazing app, doing what it says it will, and at no cost at the moment. I love it, and it saved me a ton of time and money

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Clean, efficient, and fills a gap in Shopify's normal Orders Reports that was bugging me - so you can sort refunds by refund date (not just order date) - Great Work - exactly what I've been looking for!

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

It does what it says, but the format it creates is xlsx. Google analytics requires .csv to import refunds data. Some online tools can do the conversion, but it would be nice to be able to skip this. Edit: The devs added the feature days after my comment. I didn't actually expect it. Very competent team. I would trust them my business.

Using app

7 days

Total reviews

6

Average rating

4.0

All reviews

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