Refundid Returns & Exchanges
Faster, Easier Returns
Rating
5.0
feedback
9
chart
#2,665
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
22%
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More than a year
56%
Reviews Summary
Refundid is highly praised by ecommerce merchants for its excellent support, quick response to emails, and user-friendly interface. Customers appreciate the instant refunds, trackable return labels, and seamless return process that the app provides. The support team, led by Joel, is highlighted for their exceptional assistance and understanding of individual brand needs. Refundid is described as a game-changer that has significantly improved the return process for both businesses and customers, making it a must-have for any ecommerce store looking to enhance customer satisfaction and streamline returns.
Highlights
Review RSS Feed
All reviews
Sept. 5, 2025
this is a great App, the support is very good and support emails are answered quickly. It really makes the return process easier and better for customers to get an instant exchange, especially for fashion or swimwear brands. Highly recommend.
Sept. 3, 2025
Refundid has been a true game-changer for our business. The platform is simple, intuitive, and provides a smooth experience for both us and our customers. Instant refunds mean our customers don’t have to wait around - they can shop again straight away while their return is on the way back to us. Plus, the trackable return labels and easy-to-use portal make the whole process stress-free.
April 11, 2025
Amazing product with an awesome support team. Super easy implementation and it has helped us improve our return process dramatically. It not only makes the process easier for our customers but it is so much easier for us. I highly recommend it.
Aug. 14, 2024
Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.
June 20, 2024
Refundid has been hugely impactful for our business over the past few years. If you are seeking an affordable returns solution that can automate the returns process for you and your customers, PLUS the ability to offer instant refunds to your customers.. this is the app for you. Joel and the support team are incredible and will see you set up seamlessly in no time. They constantly release new features and are a far better-priced solution than other returns platforms with lesser features. If returns are part of your business, Refundid should be too.
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