Refundid Returns & Exchanges
Providing your shoppers with an instant exchange & refund flow
Rating
5.0
feedback
10
chart
#4,901
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
30%
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More than a year
60%
Reviews Summary
Refundid is highly praised by ecommerce merchants for its streamlined return operations, instant refunds, excellent customer support, and user-friendly interface. Merchants have reported a significant reduction in customer service inquiries, improved return processes, and increased customer satisfaction. The app has been described as a game-changer, offering trackable return labels, customizable return journeys, and a risk-free shopping environment. Users appreciate the quick responses from the support team, easy implementation, and the ability to offer instant exchanges, especially beneficial for fashion and swimwear brands.
Highlights
All reviews
Dec. 17, 2025
Refundid's Returns and Exchange platform has streamlined our return operations. We have reduced customer service enquiries in half with instant refunds and their returns platform has helped us offer returns and credits to our customers globally.
Sept. 5, 2025
this is a great App, the support is very good and support emails are answered quickly. It really makes the return process easier and better for customers to get an instant exchange, especially for fashion or swimwear brands. Highly recommend.
Sept. 3, 2025
Refundid has been a true game-changer for our business. The platform is simple, intuitive, and provides a smooth experience for both us and our customers. Instant refunds mean our customers don’t have to wait around - they can shop again straight away while their return is on the way back to us. Plus, the trackable return labels and easy-to-use portal make the whole process stress-free.
April 11, 2025
Amazing product with an awesome support team. Super easy implementation and it has helped us improve our return process dramatically. It not only makes the process easier for our customers but it is so much easier for us. I highly recommend it.
Aug. 14, 2024
Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.
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