Refundid: Returns Portal for Shopify

Refundid: Returns Portal

Providing your customers with a faster refund experience

Developer
View on App Store

Rating

5.0

feedback

7

Reviews

chart

#3,700

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    29%
  • More than a year
    57%

Reviews Summary

Refundid is highly praised by ecommerce merchants for its exceptional customer service, ease of setup, and innovative features like instant refunds and trackable return labels. Customers appreciate the seamless integration and user-friendly interface that enhances the shopping experience. The support team, led by Joel, is commended for their quick responses and assistance in setting up the app. Refundid stands out as a cost-effective solution compared to other return platforms, making it a valuable addition to any eCommerce store.

Highlights

Exceptional customer service and support
Ease of setup and integration
Innovative features like instant refunds and trackable return labels
Cost-effective solution compared to other platforms
Enhanced shopping experience and customer satisfaction

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 14, 2024

Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2024

Refundid has been hugely impactful for our business over the past few years. If you are seeking an affordable returns solution that can automate the returns process for you and your customers, PLUS the ability to offer instant refunds to your customers.. this is the app for you. Joel and the support team are incredible and will see you set up seamlessly in no time. They constantly release new features and are a far better-priced solution than other returns platforms with lesser features. If returns are part of your business, Refundid should be too.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2024

Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

We've used several return platforms in the past and Refundid is definitely the best so far! Customers love that they can receive instant refunds and then repurchase straight away, it creates a seamless customer experience. Working with refundid has also been a breeze, the integration is straightforward to use, and their customer support is quick and helpful. I would highly recommend Refundid to anyone with an eCommerce store.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business

Using app

Over 2 years

Total reviews

4

Average rating

4.8

All reviews

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