Refundid Returns & Exchanges for Shopify

Refundid Returns & Exchanges

Providing your shoppers with an instant exchange & refund flow

Developer

Rating

5.0

feedback

10

Reviews

chart

#4,901

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    30%
  • More than a year
    60%

Reviews Summary

Refundid is highly praised by ecommerce merchants for its streamlined return operations, instant refunds, excellent customer support, and user-friendly interface. Merchants have reported a significant reduction in customer service inquiries, improved return processes, and increased customer satisfaction. The app has been described as a game-changer, offering trackable return labels, customizable return journeys, and a risk-free shopping environment. Users appreciate the quick responses from the support team, easy implementation, and the ability to offer instant exchanges, especially beneficial for fashion and swimwear brands.

Highlights

Streamlined return operations and reduced customer service inquiries
Instant refunds and improved return processes
Excellent customer support and easy implementation
Customizable return journeys and risk-free shopping environment
Quick responses from support team and seamless customer experience

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Refundid's Returns and Exchange platform has streamlined our return operations. We have reduced customer service enquiries in half with instant refunds and their returns platform has helped us offer returns and credits to our customers globally.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

this is a great App, the support is very good and support emails are answered quickly. It really makes the return process easier and better for customers to get an instant exchange, especially for fashion or swimwear brands. Highly recommend.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Refundid has been a true game-changer for our business. The platform is simple, intuitive, and provides a smooth experience for both us and our customers. Instant refunds mean our customers don’t have to wait around - they can shop again straight away while their return is on the way back to us. Plus, the trackable return labels and easy-to-use portal make the whole process stress-free.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2025

Amazing product with an awesome support team. Super easy implementation and it has helped us improve our return process dramatically. It not only makes the process easier for our customers but it is so much easier for us. I highly recommend it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.

Using app

About 2 years

Total reviews

6

Average rating

5.0

All reviews

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