UP ‑ Customer Referral Program
The reviews are overwhelmingly positive about the app’s core purpose: it is described as simple, easy to set up, and effective for creating referrals and encouraging word of mouth. Several reviewers highlight that customers like the store credit rewards and that the app has been a helpful tool for their business. Support is also praised in some reviews as excellent and responsive, suggesting that when it works well, the app delivers a straightforward referral solution with good customer satisfaction. The main negative feedback centers on flexibility and support consistency. One reviewer noted that the app lacks widget customization and positioning options, which made it hard to match their store’s design and user experience needs. That same review also mentioned unhelpful support during evaluation, leading them to uninstall the app after a short trial. Overall, the app seems strong for merchants who want a basic, easy referral setup, but it may fall short for stores that need more design control or more reliable support.
Review RSS feed
We tested the UP Refer a Friend Store Credit app on our Shopify store for a few hours to evaluate its suitability. The app appears to be simple and focused, making it easy to understand and quick to set up. It has the potential to work well for stores looking for a basic referral setup without too many complexities. However, we faced a couple of limitations that influenced our decision not to continue. There is no option to customize the widgets, and the inability to change widget positioning makes it difficult to align with store design and user experience requirements. Additionally, our interaction with the support team was not very helpful during the evaluation phase. Due to these factors, we decided to uninstall the app after a short trial. With improvements in customization and support responsiveness, the app could become a stronger option for more tailored use cases.
Good app for creating referrals and increasing word of mouth
excellent app with great customer support, its been a huge help for businesses like ours.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.