All reviews

Rating Breakdown

  • 5
    69% (9 ratings)
  • 4
    15% (2 ratings)
  • 3
    8% (1 ratings)
  • 2
    8% (1 ratings)
  • 1
    0% (0 ratings)
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4 / 5 Share

Sept. 20, 2024

Great news! A person from Myregistry reached out to assist. He was incredibly helpful, personally kept us updated, and resolved our issue quickly. Thank you Mayuresh! ******************* No customer service. The app suddenly stopped working, add to registry button no longer appears on our store. It's been 2 weeks now with no response from myregistry customer care. I will gladly update my review if i ever hear back

Using app

About 1 year

Total reviews

8

Average rating

3.6

5 / 5 Share

April 7, 2024

Really easy to set up. Now just waiting and seeing if it helps our online store with sales :)

Using app

18 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 19, 2023

Customer support is terrible and rude. Does not work at all if you are trying to integrate with in-store registries. No way for store owner to see what has been registered or even see individual customer lists or which customers have created lists. After wasting tons of time with their rude support agents, I find out all of this functionality is available, but only if you want to spend thousands of dollars per year on a pro version. If you are willing to live with these limitations, I guess it is a decent app.

Using app

About 2 years

Total reviews

2

Average rating

3.5

4 / 5 Share

Aug. 30, 2023

4.5 Stars! (Sorry I can't officially rate half stars.) I only knock off a bit because I wish that it were a bit more visually customizable. Ie: text color, wording, etc. Since the Shopify web platform is also very limited, it's hard to make it look exactly the way I want using either method. Also, while I have created test accounts that seem to be working, none of my customers have signed up as yet, so I don't truly know if it functions well in the wild. We'll see! All that being said, the support team (Mayuresh, in particular) has been extremely helpful and responsive getting me onboarded and debugged. I'm so excited to have this feature available on my site!

Using app

19 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Aug. 29, 2023

Great app, Integrates into the site without code. The support service responds quickly to all questions, had an issue with the position of the "add to registry button" on the check out page, which support sorted out very quickly. Satisfied with the application and would recommend

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Ease of integration and such was good. Too soon to tell how it will actually function or deliver results but we are hopeful given enough time, this will work out to everyone's advantage.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Nice and handy app. Integrates into the site without code. The support service responds quickly to all questions. Satisfied with the application

Using app

7 months

Total reviews

7

Average rating

5.0

3 / 5 Share

Oct. 5, 2022

We tried using the app and set up some test lists but there was a issue with the email verification. First of all there is no user indication that email verification will be necessary to for visitors to see the list. Secondly, the verification email did not appear immediately. Finally, when it does appear and it is executed, you will be brought over to the myregistry.com website without a clear understanding of what to do next. In any case, the email never got verified because the lists were not available to visitors. The app shows great promise but the user experience would only lead to confusion which is the last thing we need. Finally, customer service was not as good as some other apps and they completed ignored my last response. I'll check back in the future to see if things have been fixed.

Using app

2 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 3, 2022

So easy to instal and customise to the same look and feel as our website. I am excited to offer my customers the option to create a babyshower registry.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2022

I didn't think this app would get us as many sales as it did. We've had a pretty constant amount of conversions from My Registry which has been awesome. I don't think we've even really advertised to customers that we have it (which we should) but sales still come in regardless. I recommend this app to all my small business friends that have Shopify stores.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 12, 2022

Love the customer service! Super quick, superior (and I mean superior!!) communication while helping me to resolve an issue when installing the app. I also love the ability to provide this app on my online store. Very professional. Instantly felt it take my store to another level! Very happy!!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Only had two problems and one was something I caused and the other fixed itself? But both times MyRegistry Service people were right there to help by the next day. They definitely care about the App and want to make sure it works for the customer. As for the registry itself I cannot say as no one has ever made an account and tried to use it.

Using app

5 months

Total reviews

19

Average rating

4.8

5 / 5 Share

Nov. 4, 2021

Great integration for a shop in the wedding industry! Provides a valuable service to our customers looking to build out their wedding registry

Using app

3 days

Total reviews

1

Average rating

5.0