Re:lation(リレーション)
問い合わせ管理ツール「Re:lation(リレーション)」|shopifyアプリストア
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Re:lation (リレーション) is a tool for managing and responding to inquiries received through email, phone, chat, and other channels on a single screen. It allows for centralized management of multiple inquiry channels, enabling team collaboration and customer support in a cloud-based environment. The app offers features like prevention of duplicate responses, clear status management of unresolved issues, and approval functions to address challenges in multi-person inquiry handling. It aims to prevent support errors and omissions, streamline operations, visualize data, and facilitate staff training, catering to diverse work styles such as telework.
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