Re:lation（リレーション）
メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理
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#5,112
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Reviews Summary
Re:lation (リレーション) is a tool for managing and responding to inquiries received through email, phone, chat, and other channels in one unified platform. It allows teams to share and handle customer inquiries from multiple sources like Rakuten Ichiba and Yahoo! Shopping. The app aims to streamline customer support processes by centralizing communication channels and providing features like preventing duplicate responses, clear status management for unresolved issues, and approval functions. It also supports various work styles including telework, aiming to prevent errors, enhance operational efficiency, visibility, and staff training. However, there are not enough reviews to analyze right now.
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