Re:lation（リレーション）
メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理
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Re:lation (リレーション) is a customer support cloud tool that centralizes and allows team sharing of inquiries from multiple channels such as email, phone, chat, and social media. It provides features like preventing duplicate replies, clear status management of unresolved issues, and approval functions to address challenges in multi-person inquiry handling. It aims to enhance business efficiency, visualization, and staff training while adapting to diverse work styles like telework.
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