Re:lation（リレーション）
メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理
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#5,049
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Re:lation (リレーション) is a customer support cloud tool that centralizes and allows teams to share inquiries from various channels like email, phone, chat, and social media. It offers features like preventing double replies, clear status management for unresolved issues, and approval functions to address challenges in multi-person inquiry handling. The tool aims to support diverse work styles such as telework, prevent handling errors and omissions, and achieve business efficiency, visualization, and staff education. However, there are not enough reviews to analyze right now.
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