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Relay: AI SMS Cart Recovery

Name: Relay: AI SMS Cart Recovery
Brand: Relay
Rating: 5.0 (2 reviews)

AI sales agent that recovers abandoned carts through real SMS.

Abandoned cart

Developer

Relay

View on App Store

Relay: AI SMS Cart Recovery

Rating

5.0

Feedback

Reviews

Chart

#7,381

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

Relay: AI SMS Cart Recovery is an AI sales agent that texts customers who abandon checkout, engages in real two-way conversations, and aims to bring them back to complete their purchase. The app is designed to provide personalized responses based on the store's products, pricing, shipping, and policies, with a focus on closing sales at full price before offering discounts. Users appreciate the automated cart recovery process and the AI's ability to handle customer inquiries effectively.

Rating breakdown

5 100% (2) 4 0% (0) 3 0% (0) 2 0% (0) 1 0% (0)

Reviews with text

100% (2)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 50%

Less than a month 50%

Less than a year 0%

More than a year 0%

All reviews

5 / 5 Share

June 9, 2026

Relay has been so useful for our D2C brand. Our shopping cart recovery rate tripled, that extra revenue has boosted our paid media ROAS dramatically allowing us to increase spend and grow. It works like expected and setup was easy.

Store Using app Total reviews Average rating

New About 11 hours 2 5.0

5 / 5 Share

May 21, 2026

Setup took 3 minutes. I moved from Klaviyo and already recovered two carts, both at full price without a discount code. For $29/mo that already paid for itself. Way simpler than setting up Klaviyo flows.

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