Rating

4.0

feedback

9

Reviews

chart

#4,662

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    44%
  • More than a year
    11%

Reviews Summary

Reliable POD is highly praised for its top-notch products with vibrant prints and outstanding quality. Customers appreciate the lightning-fast turnaround time, ensuring quick deliveries. The exceptional customer support is a standout feature, with prompt assistance and helpful responses. Users mention that Reliable POD has transformed their businesses and is a must-have app for Shopify store owners. However, there are some concerns raised about technical issues, such as covering up the 'add to cart' button and difficulties in signing up or signing in. Despite these issues, the majority of reviews highlight the reliability, efficiency, and competitive pricing of Reliable POD.

Highlights

Top-notch products with vibrant prints and outstanding quality
Exceptional customer support and prompt assistance
Reliability, efficiency, and competitive pricing
Technical issues like covering up 'add to cart' button and sign-up errors
Need for more mockups to represent products accurately

Rating Breakdown

  • 5
    78% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 21, 2023

Reliable POD is a game-changer! Their products are top-notch, with vibrant prints and outstanding quality. What sets them apart is their lightning-fast turnaround time, ensuring quick deliveries to my customers. The real gem is their exceptional customer support – always ready to help with any questions or issues. Reliable POD has transformed my business and is a must-have app for any Shopify store owner. Highly recommended!

Store

PuppyJo

Using app

--

Total reviews

4

Average rating

5.0

1 / 5 Share

July 27, 2023

added this app and it covered up the "add to cart" button and I couldn't get sales for over two weeks. I had to have shopify support find the issue.

Using app

11 days

Total reviews

7

Average rating

3.9

Developer Reply

Hi Jessica Sorry you appear to have had problems with our app but have checked the logs and cannot see any support emails from your store. We are incredibly responsive to support requests even on weekends and evenings and am sure we could have sorted any issues you had out pretty quickly for you. Thanks

5 / 5 Share

April 22, 2023

I have been using Reliable POD for about 8 months now and I must say, I am thoroughly impressed. Their customer service is top-notch, always prompt and helpful with any questions I have. But what really sets them apart is their commitment to timely delivery - my items consistently ship out on time or even earlier than estimated. And the products are exactly as described, meeting and even exceeding my expectations. I highly recommend Reliable POD to any business looking for a reliable and efficient solution for their business needs.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

UPDATE: First support reached out within hours not days or even weeks. WOW No other POD/AOP does that. I am impressed. If for no other reason, I will give ReliablePOD 5 stars on the communication alone. If you do any type of POD or AOP you know the struggle is real in the industry. Communication and Product quality can and sometimes is awful. This man took time to not just communicate with me but to show me from his POV what to do via video. And we discovered our POV isn’t the same software (?) There are still some issues that need to be worked out, but I am confident that we will figure it out. Key word there WE. I’m looking for a great POD that’s Reliable and has the same mission as me and that’s to be profitable. And I believe I have found such a POD/AOP. Again, mind blown with ReliablePOD and Paul. And I look forward to the samples I purchase! TRY THEM. I'll Update again after I order products and let you know what the quality is. ------------------------------ UPDATE: Thank you Paul that would be AWESOME!!! I really appreciate you reaching out! ------------------------------ I just installed and set everything up for sales HOWEVER the dashboard links are dead they do not work neither does the get started page. I've created products but there are some issues. Its not finding the collection and when i let reliable create a new selection the product doesn't go to it either. The only way to get the product that I created to the correct collection is to manually add it. Also, it would be nice not to have my art on the product page sad to say but all it takes is a right click and save to steal artwork. (speaking about art alone exported to my site) Is there a way to fix that? And last but no least It shows where and how Pay ReliablePOD but no place for me to receive payment. I've tried to find tech support but its like hunting for a needle in a haystack. So maybe this will reach support. I wanted to that so far I'm really impressed with the product it rough getting started when I hear from support, I will change the stars

Using app

3 days

Total reviews

13

Average rating

2.2

Developer Reply

Hi Dezien Thanks for the comments. Is there anyway we can arrange a skype or zoom call and I can go through this with you as its a little hard to communicate support on the reviews page :-) a couple of questions you are asking I don't understand such as the artwork and how you get paid would be great to do one on one Im available anytime including weekends (today 17th Dec) if you need to arrange just let me know or drop me an email to [email protected] Cheers

5 / 5 Share

Oct. 30, 2022

Easy to use and the owner is really really nice. He respond to your needs and you can feel that he cares. The app is easy to use and products are low prices.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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