Relish AI Chatbot + ChatGPT
ChatGPT-Powered Sales / Support Chatbot for Shopify stores
Rating
4.9
feedback
25
chart
#2,173
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
-
Less than a month
4%
-
Less than a year
56%
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More than a year
32%
Reviews Summary
The reviews for the Relish AI Shopify app are overwhelmingly positive, with users praising the app's functionality, ease of use, and exceptional customer support. Many users highlight the effectiveness of the AI chatbot in enhancing customer engagement, automating sales, and streamlining customer support processes. The support team, particularly individuals like Kritika and Rupa, are commended for their responsiveness, helpfulness, and proactive approach in addressing any issues or customization requests. Users appreciate the 24/7 support availability and the quick resolution of technical issues. Additionally, the app's customization options, user-friendly interface, and ability to optimize customer support experiences are mentioned as key strengths.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 6, 2025
We're in the implementation phase, and the experience has been great so far! The onboarding was smooth, and the support team is super helpful. We’re excited to launch and see how it enhances customer engagement!
Jan. 17, 2025
I have been using Relish AI for my shopify store for about a year now and so far it has been great. The team at Relish AI are super active and responsive and have supported a lot in the process of setting up app and getting issues fixed. Would definitely recommend this app.
April 4, 2024
This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost. They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day. For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly. I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on. I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.
Sept. 19, 2023
Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.
Aug. 10, 2023
With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to our website. We are able to deflect many common questions through our chat in a seamless conversation flow. The support staff is incredibly responsive, helpful and proactive. Anytime that we need an adjustment made, they action it very quickly. If they do not support the capability, they find a way to implement it. I highly recommend giving them a try. Thank you Relish team!
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