Relish AI Chatbot + ChatGPT for Shopify

Relish AI Chatbot + ChatGPT

ChatGPT-Powered Sales / Support Chatbot for Shopify stores

Rating

4.9

feedback

16

Reviews

chart

#2,130

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    6%
  • Less than a month
    12%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The reviews for the Relish AI Shopify app are overwhelmingly positive, with users praising the app's functionality, ease of use, and exceptional customer support. Many users highlighted the quick responses from the support team, the smooth onboarding process, and the proactive nature of the support staff. The app is commended for its ability to automate customer engagements effectively, enhance customer engagement, and provide a seamless conversation flow. Users appreciate the customization options, 24/7 support, and the cost-effective solutions offered by Relish AI. However, there was one negative review mentioning difficulties in canceling the plan.

Highlights

Positive feedback on functionality and ease of use
Exceptional customer support and quick responses
Customization options and proactive support
Cost-effective solutions and 24/7 support
One negative review about difficulties in canceling the plan

Rating Breakdown

  • 5
    94% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2025

The app has been solid so far, quick responses, fairly intuitive to configure. Most important is the vendor support. These guys are "5 star" quality on that front. Great price points to help emerging startup businesses. Excellent option if you're looking for a solid AI chatbot to manage your customer engagements through the site 7x24.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

We're in the implementation phase, and the experience has been great so far! The onboarding was smooth, and the support team is super helpful. We’re excited to launch and see how it enhances customer engagement!

Store

NumberC

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

I have been using Relish AI for my shopify store for about a year now and so far it has been great. The team at Relish AI are super active and responsive and have supported a lot in the process of setting up app and getting issues fixed. Would definitely recommend this app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost. They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day. For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly. I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on. I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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