Relish AI Chatbot + ChatGPT
ChatGPT-Powered Sales / Support Chatbot for Shopify stores
Rating
4.6
feedback
23
chart
#3,838
All reviews
Rating Breakdown
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April 4, 2024
This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost. They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day. For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly. I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on. I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.
Sept. 19, 2023
Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.
Aug. 10, 2023
With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to our website. We are able to deflect many common questions through our chat in a seamless conversation flow. The support staff is incredibly responsive, helpful and proactive. Anytime that we need an adjustment made, they action it very quickly. If they do not support the capability, they find a way to implement it. I highly recommend giving them a try. Thank you Relish team!
June 27, 2023
It is really bad，we have stopped for use it，but no way to cancel the plan ，it is too bad experience，I want to know how to cancel and remove it，thanks.
June 14, 2023
Relish AI is great! It has an option where we can input different variation of questions and it's easy to use. Kritika, the person who's assisting us is very nice and she's reaching out to us from time to time to check if we need help or if we have any questions about the system.
May 17, 2023
I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really cares and has exceeded our expectations. With service like this, why would we go anywhere else. You won't be disappointed with Relish AI.
May 11, 2023
I recently had the pleasure of using the Relish AI Shopify app and I must say, it's an absolute game changer! The ability to automate sales and customer support with an AI chatbot has truly made a difference in my business. I've seen a significant increase in sales and customer satisfaction since implementing Relish AI. One thing that really stood out to me was the level of customization that Relish AI offers. The responses are customizable based on the type of page, which really helps to ensure that customers are receiving the most relevant and helpful information possible. But what really made my experience with Relish AI stand out was the amazing customer support team. Kritika and Rupa were absolutely fantastic! They went above and beyond to help me with any questions or concerns I had, and their expertise and professionalism were truly impressive. Overall, I can't recommend Relish AI enough. It's a must-have app for any Shopify store owner who wants to streamline their sales and customer support processes while providing an exceptional customer experience. Thank you, Kritika and Rupa
March 23, 2022
Very impressed right out of the gate. Needed to "beef" up our Chat capabilities and was impressed with the AI integration with Relish. Customer support was quick and responsive, even including major stakeholders from the company on day 1.
March 7, 2022
The Relish AI Team have been quick to assist with knowledge transfer and help setting up my environment to match the workflow of my site. And I have changed my niche several times during the product launch to optimize my offering. Each time, the Relish AI Team has assisted with good cheer so I felt inclined to give them an awesome review! Thank you very much for all of your help! Oh yeah, BTW, I get very positive comments about the look/feel/interactive nature of the chat bot / virtual assistant.
Dec. 3, 2021
I spent a full weekend researching and looking at various AI chatbots including some well-known AI chatbots but I realized NONE of them were as good as Relish AI; and that was my opinion even before I downloaded the app and started working with the Relish.AI team. During my research, I couldn’t pinpoint why the Relish.AI app seemed to focus on the most important needs for running an e-commerce business such as customer support, order status, detailed product information and smart, built-in automated marketing options to increase conversions. However, building a user friendly, intelligent, and LITERALLY conversational virtual assistant chatbot was the objective of the team behind Relish.AI in the first place. Roopnath, Kritika and the Relish.AI team customized our chatbot with data, questions/answers and FAQs specific to our products and Shopify store and we are so grateful to the Relish.AI team for designing an AI chatbot with online e-commerce businesses in mind. Whether you are a one-person shop or large company, this chatbot will help you provide great customer support to your customers, grow your business and save you time and money.
Aug. 18, 2021
So far so good! I needed to upgrade to a chatbot that was modern, affordable & produced results. The integration process was very easy even for a not so tech person like me. I've made a sale already. Customer Support has always been available & quick to respond with useful tips and instructions. They seem to have an interest in helping my company grow. I recommend giving giving them a try.
May 4, 2021
I love using this app! It has definitely helped lighten our customer service load as a lot of the questions are automatically answered with this app. The support is outstanding! Ashoka and Roop have gone beyond to make sure that we have everything we need to us this app to it's full potential. They keep coming out with new features to make the app even better- definitely give this try!
April 22, 2021
This is one of our best programs that increase conversions and has helped our sales grow by double digits each month! Not only a must needed app for any supplement site, but one of the best customer service organizations that we work with. They took the time to learn our business....they really care about our success...and they go beyond the call of duty on a regular basis.
April 1, 2021
Incredible and super fast to set up! I wish I had found this weeks ago instead of wasting time with super expensive companies and agencies that couldn't do the intelligent FAQ! Amazing people who helped me with some advanced customization too!
Feb. 17, 2021
This app is great for communicating with customers. It's easy to add extra questions and answers, and easy to analyse the conversations.
Feb. 12, 2021
This app is great ! Very worthwhile and well constructed app and the staff couldn't be more helpful in terms of configuring to meet our site needs. Definitely recommend this app. Cheers guys from littlemisshoneypie.com
Aug. 20, 2020
Hi to all my shopify colleagues. I really like this app, has helped us to facilitate the customer journey answering cuestions to clients based in AI. And a huge plus its that the team behind the app is really committed to understand customer needs, adapting or improving current product and work with companies to get the best out of the app. I definitely recomend it!
Aug. 7, 2020
This app is awesome! It's like having your very own assistant. It's very interactive and it entices customers to shop. This is a must have for your Shopify store.
July 3, 2020
kumarwholesale.com Good app. We feel and enjoy our new colleague support , reduce our workload and keeps our customer happy. App team support & service fantastic.