All reviews

Rating Breakdown

  • 5
    88% (15 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2021

I used Remarkety on Yahoo ecommerce before migrating to Shopify for fairyglen.com . Remarkety is very similar to Klavio at a fraction of the cost. In some areas it's better than Klavio. The support you get is excellent. The features are awesome. Bottom line they help us stay connected to our customers via e-mail and it's by far our highest ROI marketing channel. I'd recommend Remarketing to anyone who wants to build a relation with their customer base. Seriously, this is the company you want to work with.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2020

Great Customer experience. Thank you for your support. We've been using it for a very long time for our email marketing and it has proved effective.

Using app

Over 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

July 29, 2019

fantastic customer support team and would highly recommend getting a success manager if you are not all that familiar with email marketing. They really help you with your email marketing strategies.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 4, 2019

TL;DR Fantastic email marketing platform with endless possibilities. Customer support has been fantastic, and would highly recommend you take a free demo to see all the possibilities this platform can do for you. Prior to Remarkety, I was using a very popular free app that was pulled from the app store for preferring to "monkey" around instead of play by the rules. This caused my store several issues when trying to use a 3rd party app that was released as a workaround. So, this pressured me to finally embark on the journey to find a better email marketing platform. Inundated with choices, and many Shopify reviews I ended up on Remarkety's website and chose to go through a free demo. I had to schedule it at midnight local time due to the time difference, but I was fortunate enough that Josh contacted me and changed it to 10am local time to make it more suitable for me. The demo did not disappoint as I was taken on a live tour of the platform with Josh who answered all my questions and showed me all the features. I'm still on day 7 of the free trial and have already seen fantastic results thanks to the very rich segmentation and customisations available. I've emailed support almost 10 times and have found the support to be top notch, helpful and knowledgeable. There's no doubt that I will be with these guys for the long run.

Using app

7 days

Total reviews

12

Average rating

3.8

5 / 5 Share

Oct. 18, 2018

We tried several email automation apps, and settled on Remarkety. After running it for close to a year, we've found that its combination of abandoned cart emails, coupon popups, review requests and customer re-activation campaigns is directly responsible for about a 15% revenue boost. If you're bringing in around $20K/mo, that'd mean an extra $3K. The areas it excels are tight integration with Shopify, really solid Analytics, intelligent suggestions and ease of setting up rule-based campaigns, many of which are pre-defined and ready to go. The only area of frustration we've found is in design customizability. However, it looks like they've made some progress there, and there are more options today than when we first started using the app. As far as I'm concerned, remarketey is the best-in-class appp for this functionality.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 7, 2016

Remarkety is an amazing app that really gives you the added value other tools don't have, the customer service is amazing!! we managed to generate sales by using Remarkety right after we started using it! this is a must have app

Using app

15 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 26, 2016

Finally decided to give the app a try today, cool concept however ran into some issues that made it a deal breaker for us. Did not handle multiple stores very well, almost send a newsletter to the wrong store. Had to call support to clear up and get correct store shown on account. They were helpful. The main issue is the email template editing, it caused my chrome browser to crash over 5 times. Currently I am unable to save my campaign. I decided to leave the review in hopes these issues will be fixed for other users. Wasted over an hour today trying to build the same template 5 times. This is an hour I won't get back and now need to skip lunch to get this done with another app.

Using app

5 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 11, 2016

Remarkety is awesome! Everyone was recommending to use Klaviyo and after trying them both out, Remarkety was an obvious winner. It's a better price and does all the things that Klaviyo does. I've already made my money back and more from the different automated campaigns I've set up. I love its tracking and reports. It shows me so much data that I wasn't getting about my email marketing before. Tech support is great too. Super prompt, knowledgeable and helpful with my setup. Love Remarkety!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2015

Awesome app, dashboard and UX very user friendly, also creating nice, responsive emails.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2015

Very pleased with this app. Very easy to set up and customer service is great. Can do everything we need it to and the customization you can do is a big plus. Tried a lot of other similar apps and this one works best for us.

Using app

7 days

Total reviews

10

Average rating

4.9

4 / 5 Share

Oct. 7, 2015

Thanks for a great app. It has been so helpful and a great resource to assist with following clients through the sales funnel.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 6, 2015

I would highly recommend this app to any eCommerce website owner. From day one we have seen results thru the use of this app. This app is a great powerful tool to keep your customer engaged with your website. Also the support staff are great.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2015

Excellent app. Following up with customers is now easier than ever, and with the flexible rules, you'll send the email at just the right time.

Using app

16 days

Total reviews

50

Average rating

4.7

5 / 5 Share

Feb. 9, 2015

Remarkety is a great service. We have been using it since May of 2014 and it has generated just over $23,000 in sales for us. Support is also great!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2015

Adi was an amazing help! Loved the customer support and the incredible platform offered. Thank you for running such a fantastic business.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 28, 2015

Highly recommend this app! Will definitely continue using it

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2014

This app is worth every penny. Scrap your abandoned cart app and any other customer service app that you use for order follow up and grab Remarkety. It will pay for itself three times over.

Using app

About 2 months

Total reviews

3

Average rating

5.0