Keeper—Recover Abandoned Carts for Shopify

Keeper—Recover Abandoned Carts

Keeper - Recover Abandoned Carts

Rating

4.3

feedback

507

Reviews

chart

#367

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    3%
  • Less than a month
    20%
  • Less than a year
    48%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users have found the app helpful in recovering abandoned carts and increasing sales. Users appreciate the ease of installation and the free nature of the app. Some users have mentioned that the app worked well for them and provided useful features like reminding customers of their choices and offering free shipping options. On the negative side, there are complaints about the app not working as expected, especially in syncing carts across devices. Some users experienced issues with the app doubling cart contents or not syncing properly, leading to confusion and errors in customer orders. Additionally, there were concerns about slow responses to support emails and the app not being compatible with custom themes.

Highlights

Mixed feedback with positive and negative reviews
Helpful in recovering abandoned carts and increasing sales
Ease of installation and free nature of the app
Issues with syncing carts across devices
Complaints about app not working as expected and slow support responses

Rating Breakdown

  • 5
    69% (350 ratings)
  • 4
    13% (65 ratings)
  • 3
    7% (38 ratings)
  • 2
    4% (19 ratings)
  • 1
    7% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 13, 2024

Using app

Less than a minute

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2023

This isn't working. Not sure what the app does with the valuable data either.

Using app

3 months

Total reviews

10

Average rating

1.8

1 / 5 Share

Sept. 22, 2022

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Using app

14 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 21, 2022

Have been using this app for years and my clients appreciate that they haven't lost their entire order they have been building on over days.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 22, 2022

SO helpful for regaining sales and reminding our clients that they have abandoned their carts. We have definitely seen an increase in our sales.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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