Keeper—Recover Abandoned Carts for Shopify

Keeper—Recover Abandoned Carts

Keeper - Recover Abandoned Carts

Rating

4.3

feedback

507

Reviews

chart

#372

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    48%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app's ability to help recover abandoned carts, increase sales, and provide useful information to customers. Users appreciate the ease of installation and the free pricing. However, negative feedback revolves around the app not working as expected, especially in syncing carts across devices. Some users experienced issues with the app doubling cart contents, not syncing properly, or being confusing to use. Customer support response times were also mentioned as a concern in some reviews.

Highlights

Positive aspects include the app's ability to help recover abandoned carts, increase sales, and provide useful information to customers.
Negative feedback revolves around the app not working as expected, especially in syncing carts across devices.
Users appreciate the ease of installation and the free pricing.
Some users experienced issues with the app doubling cart contents, not syncing properly, or being confusing to use.
Customer support response times were also mentioned as a concern in some reviews.

Rating Breakdown

  • 5
    69% (350 ratings)
  • 4
    13% (65 ratings)
  • 3
    7% (38 ratings)
  • 2
    4% (19 ratings)
  • 1
    7% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 13, 2024

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2023

This isn't working. Not sure what the app does with the valuable data either.

Using app

3 months

Total reviews

9

Average rating

1.9

1 / 5 Share

Sept. 22, 2022

.........................................................................................................................................................

Using app

14 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 21, 2022

Have been using this app for years and my clients appreciate that they haven't lost their entire order they have been building on over days.

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 22, 2022

SO helpful for regaining sales and reminding our clients that they have abandoned their carts. We have definitely seen an increase in our sales.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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