Reorder Hero ‑ Repeat Order
The reviews are overwhelmingly positive, with merchants consistently praising the app’s ability to simplify and streamline the reorder process for customers. Many reviewers say it works well, is easy to use, reasonably priced, and fits their store’s workflow or custom theme needs. A major highlight is the support team, especially Alex, who is repeatedly described as fast, patient, helpful, professional, and willing to make custom adjustments during setup. Several reviewers also note that the app improves customer experience, encourages repeat purchases, and is especially useful for stores with repeat-order or wholesale use cases. Negative feedback is limited, but a few reviews mention that some aspects still need minor corrections or that they had not yet fully used the app at the time of review. Even in those cases, the support experience is described as excellent and responsive, which seems to offset concerns. Overall, the sentiment suggests a reliable app with strong customer service, though a small number of users indicate there may be occasional setup or customization tweaks needed.
When you sign up, the support team sets up the app for you and makes sure it works. Great support and nice looking app.
Very simple and easy to use, this app allows customers to customize which products they want to reorder from past orders and adjust quantities before placing their order. The support team has also been excellent, especially Alex, who was extremely helpful in setting up the Reorder Button and ensuring everything worked smoothly.
The support team has been very prompt when we have needed help setting up the app and making adjustments for the app to fit our store's workflow. Thank you for all the help!
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