RepairDesk
RepairDesk is a jewelry repair software that allows jewellers, watchmakers, and repair shops to manage repairs from intake to collection. Users can create repair tickets with detailed jewelry fields, send quotes for online approval, document items with photos, and update customers automatically via email or SMS. Customers can track the progress of their repairs, while merchants can collect payments and manage parts efficiently.
It's a very complicated process to set up sms service. Mine is taking forever and keeps telling me there is an error
Integrates nearly completely with Shopify - the only limitations are shopify itself. Products and customers pull through instantly. The team have been wonderful in updating the software where needed. Very simple app that's not too overwhelming but gives the basics you need to automate the repair process without hassle. All the team love it.
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