Repeat Customer Insights for Shopify

Repeat Customer Insights

Customer analysis for CPG stores to improve customer retention

Rating

5.0

feedback

14

Reviews

chart

#13,143

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    36%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ability to provide valuable customer insights and cohort analysis. Customers appreciate the developer, Eric, for his exceptional customer service, responsiveness, and helpfulness. The app is described as a game-changer for understanding customer behavior, with features that make it easy to track customer cohorts, LTV, and segmentation. Users also highlight the daily marketing tips and tricks provided by Eric, which are seen as valuable additions to the app's functionality. Overall, users find the app easy to use, insightful, and essential for gaining business insights and understanding customer loyalty.

Highlights

Positive customer service experience with the developer
Valuable customer insights and cohort analysis
Ease of use and helpful features
Daily marketing tips and tricks
Essential for understanding customer loyalty and repeat shopping behavior

Rating Breakdown

  • 5
    100% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 17, 2024

Es una tremenda app, y Eric es muy simpático y atento.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Me alegra que la aplicación haya podido ayudarte a profundizar en tus clientes habituales. Déjame saber si tienes más preguntas. (Traducido automáticamente)

5 / 5 Share

May 15, 2023

Great app to keep track of your customer cohorts and stay on top of LTV. Easy to export the data for offline reporting.

Store

Pacas

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

It's wonderful to hear you've found the app helpful to monitor your customer cohorts and LTV. Thanks for your review and for being a loyal customer over the years. It's been my pleasure to help and if you have any other questions on the app or how to analyze the data, please don't hesitate to reach out. - Eric

5 / 5 Share

Feb. 16, 2021

This app is a game-changer when it comes to diving into customer data. Not only that, but the customer service from the developer is amazing. He's responsive, helpful and takes the time to explain things. I personally love his daily emails about marketing tips and tricks. You can't go wrong with this app!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2020

Repeat customer insights is a great tool that we use to better understand cohort data and segmentation. Eric, the founder is extremely responsive and has been able to help whenever we contact. Awesome app!

Using app

Over 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

Sept. 23, 2019

This is a great app and Eric in particular is doing a great job helping us get the very most out of it! Thank you Eric for always responding quickly and being so helpful! We're excited to keep using this feature in Shopify!

Store

Andie

Using app

3 months

Total reviews

5

Average rating

5.0

All reviews

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