Rating
3.8
feedback
29
chart
#8,706
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
17%
-
Less than a month
24%
-
Less than a year
34%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's functionality and ease of use, mentioning that it works well for making bulk edits to product descriptions and titles. The customer service is also highlighted as responsive and helpful, with users praising the support they received. Additionally, features like the before and after image preview and the revert changes option are mentioned as beneficial. On the negative side, some users experienced issues with the app, such as software bugs, slow performance, and limitations in functionality. There are complaints about the app not being able to handle certain tasks effectively, especially when it comes to replacing specific strings or working with multiple languages. Despite these drawbacks, the majority of users find the app valuable for its time-saving capabilities and overall effectiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 2, 2024
It worked exactly as I wanted.
Thank you for your positive feedback!
June 23, 2024
Refund, please. Did not change anything!
Hello, the application works very well, you must synchronize your products with the Sync Product Data button otherwise it is not possible to make changes.
May 28, 2024
Simple et facile à utiliser ! De plus, le service client est réactif et très pro ! Un grand merci à Ludovic !
May 3, 2024
March 15, 2024
We had high hopes for this app. Sadly, in our experience this app appears to contain multiple software bugs and issues. For example, 1) if we find and replace strings with an ( or [, but don't have a ) or ] in the replace - the app shows it will make multiple incorrect replacements. 2) In trying to replace strings, the app will sometimes fail, but act as if it has replaced the string, but the strings will still be in the products unchanged even hours later (so not a caching issue). Even re-caching the app doesn't appear to help. 3) The App leaves cumulative strings in the text whenever we replace a string with nothing. Unfortunately, these keep accumulating until we can't replace string because we have to figure out all the strings left in our descriptions. The app provides now way to remove these, for example with a normal space. So it causes us problems as you might imagine. 4) The app fails when you attempt to replace a string to with a standard space. For example, app can't find two standard spaces replace them with one standard space. 5) The app will overwrite entire product descriptions instead of simply reversing the replacement of text. So be very, very careful or you could set your product updates back months. We've tried on multiple occasion to request support, but while admitting the issues we understood they are declining to correct the apparent bugs, noting that the app is old. It is unfortunate. On the Plus side, the app has a nice BEFORE and AFTER image and the app works quickly. These are both nice features.
Hello, as we explained to you, this application is created to satisfy our users and we update it according to their expectations. If the functions you want are not present in the app, it is because it does not interest our customers and could disrupt the proper functioning of the use of the app for them.
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