Popcorn Replay Customer Visits

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's ability to track customer behavior on their websites, helping them identify areas for improvement and increase conversions. Users find it useful for understanding customer journeys, fixing conversion problems, and making adjustments to their websites based on customer interactions. Additionally, the app is praised for its ease of use, helpful customer support, and free plan availability. However, there are also negative reviews highlighting issues such as unexpected charges, inaccuracies in recording customer sessions, limited interface compared to other apps, and lack of response from customer support. Some users also mentioned compatibility issues with specific themes.