Rating

4.3

feedback

39

Reviews

chart

#1,631

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    44%
  • Less than a day
    15%
  • Less than a month
    33%
  • Less than a year
    8%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with most users praising its ability to track customer behavior on their websites and provide valuable insights for improving conversions. Users appreciate the ease of installation and use, as well as the fact that the app is available for free or at a reasonable price. Many users mention that the app has helped them identify issues on their websites, make necessary changes, and ultimately increase sales. Customer support is also highlighted as responsive and helpful. However, there are a few mentions of issues such as unexpected charges after canceling subscriptions and inaccuracies in store events tagging.

Highlights

Positive feedback on tracking customer behavior and improving conversions
Ease of installation and use, availability for free or at a reasonable price
Identification of website issues and increase in sales
Responsive and helpful customer support
Issues with unexpected charges and inaccuracies in store events tagging

Rating Breakdown

  • 5
    90% (35 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 2, 2025

I got charged unexpected even after canceling the subscription

Store

Galari

Using app

20 days

Total reviews

3

Average rating

3.7

3 / 5 Share

Sept. 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Using app

About 6 hours

Total reviews

18

Average rating

4.8

Developer Reply

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

5 / 5 Share

March 28, 2023

Really Awesome, just downloaded it but already shocked that this was possible all this time, wil l really help me out.

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! If there's anything else we can help with, please let us know.

5 / 5 Share

Feb. 5, 2023

C'est performant et précis. Vraiment je recommande fortement ! Les suivis de clics et les infos de retour client sont top.

Store

Soaraw

Using app

26 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 28, 2022

Ein tolles Tool um seine Kunden besser zu verstehen. Kann ich jedem nur empfehlen. Tolle Dashboard btw

Using app

About 2 months

Total reviews

2

Average rating

4.5

All reviews

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