Popcorn Replay Customer Visits
Screen Recorder for Shopify
Rating
4.5
feedback
182
chart
#829
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
4%
-
Less than a month
26%
-
Less than a year
53%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify app are quite mixed, with a range of positive and negative feedback. On the positive side, many users appreciate the app's ability to track customer behavior on their websites, helping them to identify areas for improvement and enhance the overall shopping experience. Users find it useful for understanding customer preferences, fixing conversion issues, and making data-driven decisions to optimize their online stores. Additionally, the app is praised for its ease of use, helpful customer support, and the fact that it offers valuable insights for free. However, there are also negative reviews highlighting issues such as unexpected charges, inaccuracies in recording customer sessions, limited functionality, and difficulties in customization. Some users have faced challenges with uninstalling the app, lack of response from support, and compatibility issues with certain themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 26, 2024
Stay away from this app! It claims to offer a 7-day free trial, but I uninstalled it on the same day and still got charged.
Nov. 28, 2023
Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!
Sept. 6, 2023
I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.
You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.
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