Rating

4.2

feedback

37

Reviews

chart

#1,600

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    43%
  • Less than a day
    16%
  • Less than a month
    32%
  • Less than a year
    8%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users find it extremely helpful and insightful, others have faced issues such as unexpected charges and difficulties in turning off certain features. Positive themes include the app being easy to install, providing valuable insights into customer behavior, helping in identifying website issues, and offering a free plan. On the other hand, negative themes include unexpected charges, difficulties in turning off features, and issues with accuracy in store events tagging.

Highlights

Mixed reviews with some users finding the app extremely helpful and insightful while others facing issues like unexpected charges and difficulties in turning off features.
Positive themes include easy installation, valuable insights into customer behavior, identifying website issues, and offering a free plan.
Negative themes include unexpected charges, difficulties in turning off features, and issues with accuracy in store events tagging.

Rating Breakdown

  • 5
    89% (33 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (37)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 2, 2025

I got charged unexpected even after canceling the subscription

Store

Galari

Using app

20 days

Total reviews

3

Average rating

3.7

3 / 5 Share

Sept. 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Using app

About 6 hours

Total reviews

18

Average rating

4.8

Developer Reply

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

5 / 5 Share

March 28, 2023

Really Awesome, just downloaded it but already shocked that this was possible all this time, wil l really help me out.

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! If there's anything else we can help with, please let us know.

4 / 5 Share

Dec. 28, 2022

Ein tolles Tool um seine Kunden besser zu verstehen. Kann ich jedem nur empfehlen. Tolle Dashboard btw

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 17, 2022

My favourite new app! This is so useful and customer support are quick to answer questions. Thank you.

Using app

3 days

Total reviews

12

Average rating

5.0

All reviews

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