Rating

4.7

feedback

182

Reviews

chart

#1,126

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    4%
  • Less than a month
    26%
  • Less than a year
    53%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify app are quite mixed. While many users praise its ability to track customer behavior and improve their websites, there are also negative experiences highlighted. Some users have complained about being charged despite uninstalling the app, lack of responsiveness from customer support, and issues with accuracy in recording customer sessions. On the positive side, users appreciate the app's ease of use, the insights it provides into customer behavior, and the ability to identify areas for improvement on their online stores.

Highlights

Mixed reviews with positive and negative experiences highlighted
Tracking customer behavior and improving websites
Charging issues and lack of responsiveness from customer support
Accuracy in recording customer sessions
Ease of use and insights into customer behavior

Rating Breakdown

  • 5
    93% (170 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 26, 2024

Stay away from this app! It claims to offer a 7-day free trial, but I uninstalled it on the same day and still got charged.

Store

pomopet

Using app

--

Total reviews

9

Average rating

4.4

5 / 5 Share

April 20, 2024

Great review on the backend of the store love the site

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

excelent

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!

Using app

2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Using app

About 6 hours

Total reviews

18

Average rating

4.8

Developer Reply

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

All reviews

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