Popcorn Replay Customer Visits

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users find the app extremely helpful in tracking customer behavior on their online stores, identifying areas for improvement, and enhancing the overall user experience. Users appreciate the ability to see what customers are doing on their websites, make adjustments based on customer interactions, and ultimately increase conversions. The app is praised for being easy to use, providing valuable insights, and offering a free plan that delivers significant value. Additionally, users highlight the excellent customer support provided by the app developers. However, there are negative aspects mentioned in some reviews, such as issues with accuracy, limited interface compared to other similar apps, and challenges in accessing certain features like turning off specific functions. Some users also reported being charged incorrectly or facing technical glitches like incomplete session recordings.