Rating

4.1

feedback

51

Reviews

chart

#1,142

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    51%
  • Less than a day
    27%
  • Less than a month
    98%
  • Less than a year
    153%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify app are quite mixed. While many users praise its ability to track customer behavior and improve their websites, there are also negative experiences highlighted. Some users have complained about being charged despite uninstalling the app, lack of responsiveness from customer support, and issues with accuracy in recording customer sessions. On the positive side, users appreciate the app's ease of use, the insights it provides into customer behavior, and the ability to identify areas for improvement on their online stores.

Highlights

Mixed reviews with positive and negative experiences highlighted
Tracking customer behavior and improving websites
Charging issues and lack of responsiveness from customer support
Accuracy in recording customer sessions
Ease of use and insights into customer behavior

Rating Breakdown

  • 5
    333% (170 ratings)
  • 4
    8% (4 ratings)
  • 3
    4% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    12% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 2, 2025

I got charged unexpected even after canceling the subscription

Store

Galari

Using app

20 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Sept. 26, 2024

Stay away from this app! It claims to offer a 7-day free trial, but I uninstalled it on the same day and still got charged.

Store

pomopet

Using app

About 13 hours

Total reviews

9

Average rating

4.4

5 / 5 Share

April 20, 2024

Great review on the backend of the store love the site

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

excelent

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!

Using app

9 minutes

Total reviews

2

Average rating

5.0

All reviews

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