Popcorn Replay Customer Visits for Shopify

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Rating

3.8

feedback

40

Reviews

chart

#1,739

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    20%
  • Less than a month
    32%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mostly positive, with users praising its ability to track customer behavior on their websites and provide valuable insights for improving conversions. Users appreciate the ease of installation and the free plan offered by the app. Many reviewers mention that the app has helped them identify issues on their websites and make necessary adjustments to enhance the customer experience. However, there are a few negative reviews mentioning unexpected charges and difficulties in turning off certain features like session recording.

Highlights

Positive customer insights and behavior tracking
Ease of installation and use
Free plan availability
Identifying website issues for improvement
Negative experiences with unexpected charges and feature limitations

Rating Breakdown

  • 5
    88% (35 ratings)
  • 4
    5% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 98% (39)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 20, 2026

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

May 2, 2025

I got charged unexpected even after canceling the subscription

Store

Galari

Using app

20 days

Total reviews

3

Average rating

3.7

3 / 5 Share

Sept. 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Using app

About 6 hours

Total reviews

20

Average rating

4.9

Developer Reply

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

5 / 5 Share

Feb. 5, 2023

C'est performant et précis. Vraiment je recommande fortement ! Les suivis de clics et les infos de retour client sont top.

Store

Soaraw

Using app

26 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 28, 2022

Ein tolles Tool um seine Kunden besser zu verstehen. Kann ich jedem nur empfehlen. Tolle Dashboard btw

Using app

About 2 months

Total reviews

3

Average rating

4.3

All reviews

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