Popcorn Replay Customer Visits for Shopify

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Rating

4.5

feedback

39

Reviews

chart

#1,847

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    38%
  • Less than a day
    18%
  • Less than a month
    33%
  • Less than a year
    10%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to track customer behavior on their websites and provide valuable insights for improving conversions. Many users appreciate the ease of installation and the fact that the app starts recording sessions automatically. The free version of the app is highly valued for its functionality and the actionable insights it offers. Users have reported making changes to their websites based on the feedback provided by the app, leading to improvements in user experience and sales. Customer support is also highlighted as responsive and helpful. However, there are a few mentions of issues such as recording own visits and the accuracy of store events tags.

Highlights

Positive feedback on tracking customer behavior and providing insights for improving conversions
Ease of installation and automatic session recording
Value of the free version for actionable insights and making website improvements
Responsive customer support
Mentions of issues like recording own visits and accuracy of store events tags

Rating Breakdown

  • 5
    90% (35 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 2, 2025

I got charged unexpected even after canceling the subscription

Store

Galari

Using app

20 days

Total reviews

3

Average rating

3.7

3 / 5 Share

Sept. 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Using app

About 6 hours

Total reviews

19

Average rating

4.8

Developer Reply

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

5 / 5 Share

March 28, 2023

Really Awesome, just downloaded it but already shocked that this was possible all this time, wil l really help me out.

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! If there's anything else we can help with, please let us know.

5 / 5 Share

Feb. 5, 2023

C'est performant et précis. Vraiment je recommande fortement ! Les suivis de clics et les infos de retour client sont top.

Store

Soaraw

Using app

26 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 28, 2022

Ein tolles Tool um seine Kunden besser zu verstehen. Kann ich jedem nur empfehlen. Tolle Dashboard btw

Using app

About 2 months

Total reviews

3

Average rating

4.3

All reviews

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