Repliva: AI Customer Support for Shopify

Repliva: AI Customer Support

AI replies using orders, tracking, products and store policies
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#18,325
Shopify
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Reviews summary

The reviews for Repliva are overwhelmingly positive, with users praising its efficiency in handling customer service inquiries and saving time for support teams. Users appreciate the app's ability to organize emails by request type, provide suggested responses that can be edited, and analyze customer information to generate accurate replies. The manual review process gives users confidence in handling sensitive customer requests, and the insights section helps identify recurring customer concerns. Overall, Repliva is recommended for Shopify stores looking to streamline customer support while maintaining control and personalization.

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