Replydesk Helpdesk and CRM for Shopify

Replydesk Helpdesk and CRM

Replydesk - Multichannel Helpdesk and CRM for eCommerce

Developer

Rating

5.0

feedback

11

Reviews

chart

#3,953

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    91%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the platform for its ease of use, helpful customer support, and beneficial features like automations and AI. Many users appreciated the quick and efficient customer service, with one user specifically mentioning the helpfulness of Amit from support. The app was described as a time-saver, allowing users to set automations and streamline their processes. Some users mentioned that they may not have fully utilized the app's capabilities yet but were interested in exploring them in the future. Overall, users found the app to be valuable and user-friendly, with excellent customer service.

Highlights

Positive customer support experience and helpfulness of support team
Ease of use and time-saving features like automations
Valuable features like AI and quick customer service response
Interest in exploring more advanced capabilities in the future
Efficient and user-friendly platform

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 3, 2024

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Amit from support helped us a lot.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

This is so much better than gmail!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2024

This platform is amazing. I don't think I'm at the level to really need it yet but I'm absolutely interested in using it later.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 22, 2024

It's really easy to set automations and keep yourself from spending so much time replying and finding things.

Store

FitBros

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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