Metro Mattress review for Report Toaster: Custom Reports

Feb. 10, 2026

I downloaded Report Toaster and asked them for a report based on salesperson and fulfillment date so I could pay my staff accurately. They said I'd need a paid membership, but they could get it to me if I signed up. So I did. Report Toaster support then set up the report for me and assured me it was accurate. I ran a few payrolls and ran into accuracy issues that were called out by my staff immediately. Dates not matching, orders not being attached to salespeople, etc. I take my staff not getting paid accurately very seriously so after finding these issues and sending examples to Report Toaster support, the Director of Customer Success, George accused my email communication of being impolite and cancelled my account. It seems sending them evidence of their reporting issues is "impolite".