All reviews

Rating Breakdown

  • 5
    97% (201 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (207)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2024

I've had wonderful customer service experiences with George! I encountered a couple of challenging situations, and he seamlessly helped me in finding solutions and assisted me in running reports. I wish all customer service experiences were this quick and easy ◡̈ Thanks George!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind review, and so glad we could help get you sorted :)

5 / 5 Share

Jan. 18, 2024

customer service is outstanding. They created a report for me when I couldn't figure out how to do it myself. Thank you! Super impressed with the reports they've already created. Very much worth getting if you're serious about using data to grow

Using app

About 17 hours

Total reviews

6

Average rating

5.0

Developer Reply

Excellent, really glad we could help you out! Thank you for the great review :)

5 / 5 Share

Jan. 18, 2024

They are doing amazing with highly customizable reports. We communicate the report logic and how we want the report to look like, they will organize it in a nice and presentable way.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the great review, always happy to help!

5 / 5 Share

Jan. 11, 2024

Tons of useful reports available, help center was super responsive and helpful in pulling the report I needed. The data in here is incredibly useful! Highly recommend.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the nice review, really glad we could help you out :D

5 / 5 Share

Jan. 10, 2024

This afternoon, I had a niche question on configuring a report. I used the chat function and was connected with George Bailey-Kirby who provided absolutely outstanding, white-glove support. Answered my questions, configured the report on my behalf, and saved it to my account within a few minutes. Way above and beyond what I could have possibly imagined. Regarding the platform overall: I wish we had found this app sooner - it's an incredibly robust reporting platform that solves so many problems we have had to find ways creative ways to work around. Feels pretty weird to be so pumped about a reporting platform, but here we are! -DJH

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the kind review - glad our support & platform have been so helpful!

5 / 5 Share

Jan. 4, 2024

We've been using Report Toaster for about a year now and are very happy with the service. Their templates are a great resource and easy to get started/customize. We've also been very happy with the customer support and George in particular who has created several highly complex reports for us. He's extremely reliable, responsive, and a pleasure to work with. Thank you for your contributions!

Using app

12 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks Marcella for the kind review, happy we could get you everything that you've been looking for and that we could help you out! :)

5 / 5 Share

Jan. 4, 2024

Report Toaster is our life saver. Without Report Toaster and its excellence service, we can't get to where we are now. Highly recommend this App to all business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review, and always glad to be of service :)

5 / 5 Share

Jan. 3, 2024

It's the best reporting application ever, a must have for anyone using Shopify! And the support is beyond anything I've ever experienced!

Using app

12 months

Total reviews

4

Average rating

3.3

Developer Reply

Thanks for your great review, happy to hear that you've found both our app and the support so helpful :)

5 / 5 Share

Dec. 27, 2023

Above and beyond what I expected. This app will give you more data than you know what to do with! It is extremally helpful to run very customized reports - wish I would have know about this app earlier. I have used their customer service via chat twice and have had nothing but stellar experiences. If you need a reporting app this is the one!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Excellent, glad we could be of service and help you get the reports you need! Thanks for the great review :)

5 / 5 Share

Dec. 19, 2023

A very powerful but simple to use report builder - you can use it for financial reporting, monitoring collections, understanding performance etc. The support is amazing as well - very helpful, very responsive.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the great review, glad we could help you out! :)

5 / 5 Share

Sept. 21, 2024

The personalized service I've received from the Report Toaster team has been extraordinary. They've helped me create custom inventory reports that are now a cornerstone of our business!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Wonderful, thanks for the kind review :) Glad we could get everything sorted!

5 / 5 Share

Dec. 12, 2023

So impressed with the customer service provided by this team! They are extremely responsive and nothing we've asked for has been too much trouble (and we've asked for a lot!). Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind review - happy we could get you sorted!

5 / 5 Share

Dec. 11, 2023

LOTS of report choices and extremely responsive and helpful customer service. We love Report Toaster!

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the kind review, and really glad you've been enjoying our selection of reports and great support! Much appreciated :)

3 / 5 Share

Nov. 27, 2023

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

Using app

4 months

Total reviews

10

Average rating

4.5

Developer Reply

Hey there Borahello, We understand that you are concerned about the changes to the free plan. Originally we had communicated this change to all of our customers back in September (with a reminder sent in October). However, our only contact for your account had unsubscribed from our emails and so we were unable to reach you. Please note that this change was only implemented as a response to the growing data costs associated with supporting our thousands of free plan users. Over the last few years we have also introduced many features to our paid plan to help merchants justify the expense - all without increasing the price of our subscription plans. At Report Toaster, we pride ourselves on our great customer service - so I've just sent you an email and we would be happy to discuss further if you would like to respond. Thanks!

5 / 5 Share

Nov. 22, 2023

I have been using Report Toaster now for 3 months after having tried many other reporting apps none of which come close to this tool. The ability to customize your own reports for all areas of your business is excellent, including Revenue Recognition, a key area for me. When needed customer service is exceptional. They are not just extremely helpful, but are quick to understand what's required and also point out other considerations you may not have considered. Thank you Toaster reporter, for your help, expertise, and patience.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Appreciate the great review, and good to hear that those revenue recognition reports are working out for you! Thanks! :)

5 / 5 Share

Oct. 24, 2023

This is an amazing app. I did have to buy the paid subscription but onve I did they set up my reports to pull the custom data that I needed!

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the nice review, and great to hear that we could get you everything you needed :)

5 / 5 Share

Oct. 19, 2023

AMAZING app with fabulous customer service! The options are endless and they are a pleasure to work with. HIGHLY RECOMMEND!!!

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Appreciate the great review, happy to help out! :)

5 / 5 Share

Sept. 1, 2023

Have only used for a few days but so far so good. Lots of reports out of box and support has been excellent and quick in helping build out a few custom reports. Highly recommend.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind review - glad we could help you out and get you the reports you needed :)

5 / 5 Share

July 31, 2023

Cannot believe how good it has been to work with someone as knowledgeable and as responsive. Great service and support

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Excellent, glad you've enjoyed the support and that we could help you out! :)

5 / 5 Share

July 29, 2023

We highly recommend this app! It has been an absolute lifesaver for our Shopify store. With its help, we can confidently manage order sheets (with no removed items included), sales reports, and more. Thanks to this app, we have peace of mind, allowing us to focus on running our business efficiently. It's a must-have for any Shopify store owner!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind review, and we're so glad it's been a big help for your business! :)