Reputon Amazon Channel for Shopify
Developer
View on App Store

Rating

4.1

feedback

12

Reviews

chart

#751

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    17%
  • Less than a year
    58%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App highlight both positive and negative aspects. Users appreciate the app for its ease of use in syncing Amazon products with Shopify, saving time and effort. The customer service is praised for being responsive and helpful in resolving issues. However, some users have raised concerns about the app's limitations, such as high costs for a large number of products, inability to import customer details from Amazon, and occasional syncing issues. Despite these drawbacks, the app is seen as a valuable tool for automating inventory and order management between Shopify and Amazon.

Highlights

Ease of use in syncing Amazon products with Shopify
Responsive and helpful customer service
Limitations in importing customer details from Amazon and occasional syncing issues
High costs for a large number of products
Value in automating inventory and order management

Rating Breakdown

  • 5
    58% (7 ratings)
  • 4
    17% (2 ratings)
  • 3
    8% (1 ratings)
  • 2
    8% (1 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2024

Easy to use app. It helped me a lot to sync my Amazon products and Shopify products.

Using app

--

Total reviews

12

Average rating

2.6

5 / 5 Share

Jan. 23, 2024

Good app to sync my orders from Amazon

Using app

About 1 hour

Total reviews

8

Average rating

2.9

Developer Reply

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]

1 / 5 Share

Nov. 20, 2023

At first I was quite happy with the app, but I was informed 1 week before they stopped offering their channel for free. I then tried to contact the service, but the email came back with the recipient unknown. I have over 1000 products on Amazon - there is no plan for so many products and then the costs are comparatively far too high. Even though so many products are offered on Amazon, I have maybe 30 orders a month. So unfortunately it's useless for me.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your experience. We're genuinely sorry for any inconvenience caused. We've already reached out to you privately to discuss this matter further. We'll investigate what went wrong with the email communication. We also want to mention that we offer various plans designed to cater to different business needs. We look forward to discussing these options with you and finding the best solution for your specific requirements. Your feedback is invaluable, and we're committed to ensuring your satisfaction.

3 / 5 Share

July 19, 2023

Bonjour est-ce -qu'il y a un conseiller qui pourrait me renseigner de vif voix avant que j'utilise l'application ? Cordialement .

Using app

16 minutes

Total reviews

6

Average rating

2.0

Developer Reply

Bonjour, notre équipe de support vous a contacté pour vous aider avec toutes les questions que vous pourriez avoir concernant l'application.

5 / 5 Share

Nov. 16, 2023

I installed this app and was creating orders and updating my inventory myself after getting rid of cedcommerce because my metrics were taking a hit for out of stocks so I really wanted this to work. It worked hit or miss for over a month. It would work then stop. Bring in orders it shouldn't etc. I worked with support again and again they were great!! It has been working great now for over a month now. And they fixed my notes to be how I wanted them! I've very happy as the syncing is top notch. I gave it a five because for what it does do it does it great! For free I certainly can't complain that it doesn't bring in the customer's info or create products. Thanks Alex for all your efforts!

Using app

11 months

Total reviews

9

Average rating

3.0

Developer Reply

We sincerely appreciate your kind words and the time you took to leave us a 5* review. Our team is actively working on implementing the features you mentioned, and we aim to introduce them in the near future. Thank you again for your support and valuable feedback.

All reviews

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