Reputon Amazon Channel
Amazon sales channel for Shopify
Rating
4.2
feedback
9
chart
#2,330
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
0%
-
Less than a month
44%
-
Less than a year
22%
-
More than a year
11%
Reviews Summary
The Shopify App has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted in the reviews include the app's ease of use in connecting Shopify stores with Amazon, efficient syncing options, time-saving features, and excellent customer support. Users appreciated the app for its ability to keep their Shopify store and Amazon listings in sync seamlessly. On the other hand, negative feedback focused on limitations such as the inability to import customer details from Amazon, issues with syncing multiple Amazon stores, and concerns about high costs for managing a large number of products on Amazon. Some users also mentioned that the app is still in early stages and needs improvements before being fully functional for all users.
Highlights
Review RSS Feed
All reviews
Oct. 14, 2024
Great app with great support. 1 major downside is you can not have your Canada amazon store import if you have your US store. Its either or. Hope they fix soon~ Will update to 5 stars once this is fixed Otherwise great easy app.
Nov. 20, 2023
At first I was quite happy with the app, but I was informed 1 week before they stopped offering their channel for free. I then tried to contact the service, but the email came back with the recipient unknown. I have over 1000 products on Amazon - there is no plan for so many products and then the costs are comparatively far too high. Even though so many products are offered on Amazon, I have maybe 30 orders a month. So unfortunately it's useless for me.
Thank you for sharing your experience. We're genuinely sorry for any inconvenience caused. We've already reached out to you privately to discuss this matter further. We'll investigate what went wrong with the email communication. We also want to mention that we offer various plans designed to cater to different business needs. We look forward to discussing these options with you and finding the best solution for your specific requirements. Your feedback is invaluable, and we're committed to ensuring your satisfaction.
Nov. 16, 2023
I installed this app and was creating orders and updating my inventory myself after getting rid of cedcommerce because my metrics were taking a hit for out of stocks so I really wanted this to work. It worked hit or miss for over a month. It would work then stop. Bring in orders it shouldn't etc. I worked with support again and again they were great!! It has been working great now for over a month now. And they fixed my notes to be how I wanted them! I've very happy as the syncing is top notch. I gave it a five because for what it does do it does it great! For free I certainly can't complain that it doesn't bring in the customer's info or create products. Thanks Alex for all your efforts!
We sincerely appreciate your kind words and the time you took to leave us a 5* review. Our team is actively working on implementing the features you mentioned, and we aim to introduce them in the near future. Thank you again for your support and valuable feedback.
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