Reputon Amazon Reviews
The reviews are overwhelmingly positive, with many merchants praising the app for being easy to install, simple to use, and effective at importing and displaying Amazon reviews on Shopify product pages. A major strength mentioned repeatedly is customer support: reviewers consistently highlight fast, friendly, and knowledgeable help from team members like Dan, James, Sam, and Helen, often noting that issues were resolved quickly, custom styling was added, or setup was guided step by step. Users also appreciate the customization options, clean-looking widgets, and the app’s ability to build trust and improve conversions by showcasing social proof. The main negatives are relatively limited but important. A few reviewers reported functionality issues, such as the review feature not working, widgets showing zero reviews, incomplete review display, or lack of auto-updating. Some also mentioned missing documentation or instructional videos, and one reviewer felt that assigning products individually was too time-consuming without bulk tools. Overall, the sentiment is strongly favorable, but the negative feedback centers on reliability and a few usability gaps rather than the core value of the app.
works exactly as described thank you
The product review feature doesn't work and support has no ETA on when it will be fixed.
Hello, We're excited to let you know that the issue has been fixed, and you can now match and update product reviews in our app. We've reached out to you via email to make things right. We look forward to hearing from you.
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