Reputon YouTube Video Gallery
Reputon YouTube Video Gallery
Rating
4.9
feedback
49
chart
#1,104
All reviews
Rating Breakdown
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April 18, 2024
I asked them if I could install a video on the home page before i installed. They said yes, but it turns out barely. The video only installs bottom of the page. I asked them to help me place the video higher. I waited several days. Then I asked them why it was not done hadn't, and they told me they were working on it. I waited more days. Then i got fed up and threatened a bad review. they made some excuses including that my theme is "rare" (my theme is Dawn 2.0 owned by shopify). I told them I knew that it should take an hour to fix and they admitted they have staff once a week. Then finally they moved the video and they placed it in the wrong position, not at all where i had asked for it to be placed. I uninstalled the app.
We sincerely apologize for the experience you had. Unfortunately, our junior support specialist did not provide the level of customer service expected. We appreciate your feedback and will be more careful in our future hires to ensure better customer service. Your experience helps us improve, and we are committed to making things right.
March 23, 2024
I love YouTube and am sure I will use this so much in my Shopify store. I have some ideas of what I'd like to do in regards to video content, but now with YouTube added, the possibility of adding a fun and happy vibe to my store is practically guaranteed. I'm so happy with this service! Thank you, YouTube!
March 7, 2024
Natalie was super helpful and did the things that I requested and overall was pretty nice and helpful! The app works perfectly, not overpriced :) Thanks again!
Feb. 26, 2024
Super easy to use
Thank you for the positive feedback! We're glad you find our app so much user-friendly. If you have any questions, our support team is here to help!
Feb. 21, 2024
Great, easy to use app. I asked for Hungarian language and they enabled it to me in a day. They had a really fast response time as well. Although I think it would be better if the users could customise the translation as well.
Thank you for your feedback and for highlighting our quick response time! We're glad we could provide the Hungarian language option promptly. We appreciate your suggestion regarding customizable translations and will take it into consideration for future updates. If you have any further feedback or need assistance, please don't hesitate to let us know!
Feb. 1, 2024
Seriously amazing! I installed it within a minute or two, chose a specific YouTube Playlist, added it to my Home Page, and the videos open in their own window, right on my Store! Awesome...love it!
Wow, thrilled to hear you had such a seamless experience! 😊 If you ever need assistance or have questions, we're here for you. Happy showcasing those videos on your Home Page!
Jan. 31, 2024
This is a great little app! It does exactly what I've been looking for. The support staff are quick to respond and very friendly :).
Thank you for the fantastic feedback! We're thrilled to hear that the app meets your needs, and it's awesome that you've had a positive experience with our support team :) If you ever need further assistance or have questions, we're here for you.
Feb. 5, 2024
Muito boa e divertida!
¡Gracias por la revisión de 5 estrellas! Agradecemos sus comentarios. Si necesita ayuda, no dude en contactarnos en info@reputon.com
Jan. 10, 2024
This app is great for the basic idea of embedding a YouTube video into a Shopify website. Just be aware that a lot of the formatting options for the galleries are very limited.
Thank you for your feedback! We're glad to hear that you find our app helpful. We appreciate your input about the formatting options, and we're constantly working on improvements. If you have any further questions or need assistance, feel free to reach out.
Jan. 5, 2024
Thank you for the 5-star rating! Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
Dec. 25, 2023
This is what I WANTED!
We're thrilled to hear that! If you have any more feedback or need assistance, feel free to reach out.
Nov. 29, 2023
unable to adapt impulse theme
We're sorry to hear you're facing difficulties adapting our widget to the Impulse theme. We're here to help! Our support team has reached out to you to ensure the widget seamlessly integrates with your theme. Your satisfaction is our priority.
Oct. 12, 2023
Love this APP, easy to setup, multiple customization options, seamless integration.
🌟 Thank you for your fantastic review! Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
Oct. 3, 2023
Paralax loading... load more button and does not slow down site.
Using app
8 days
Total reviews
2
Average rating
4.5
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com