Concetto è review for Quick Quote
Feb. 24, 2025
This is the best app for quotes. It allows many things: custom items, templates, pdf quotes, live quotes, and sharable quotes. I had some issues because one day their server was slow for many hours and my customers could not checkout. This was very bad but now I am not seeing any problem for weeks and I am using this app a lot with major improvements in my services. I hope that if in the future will is any server issue I will be notified right away so I will be able to handle it. Thank you for this amazing app!
We truly appreciate your feedback and sincerely apologize for the frustration this situation has caused you. We want to clarify that we never make changes to customer quotes without authorization. Maintaining the integrity of your data is a top priority for us, and we take this matter very seriously. Regarding the issue you encountered, our team thoroughly investigated it and provided clear proof that it was caused by a third-party update, not by any direct changes on our end. Despite this, we immediately took action and developed a fix within 30 minutes of it being reported to ensure your business could continue running smoothly. We understand that communication during technical issues can sometimes be frustrating, and we regret any misunderstandings along the way. Our goal is always to be transparent and proactive in resolving issues as quickly as possible. If you have any further concerns, please don’t hesitate to reach out—we are here to help.
