BOPIS In Store Pickup
The reviews are overwhelmingly positive, with every reviewer giving the app 5 stars. A major strength highlighted repeatedly is the quality of support: users describe the team as responsive, helpful, excellent, and eager to implement suggestions. Reviewers also praise the app’s functionality for click-and-collect and reserve-in-store use cases, especially its multi-location capabilities, flexibility, scalability, and ease of customization. Several merchants note that it fills important gaps in Shopify’s core plans and is easy for customers to use. The main negatives are relatively minor and mostly relate to missing or evolving features rather than core problems. One reviewer mentions that the app lacked some core features at the time, though the team responded by implementing requested changes. Another notes that the app does not process orders through Shopify’s cart, which may be a limitation for some businesses but was actually desirable for that reviewer. A few users would like small refinements and additional details, but overall the feedback suggests a strong, well-designed app with excellent support and only modest feature gaps.
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Works well and very responsive support
The team are excellent! They are very helpful and responsive. The app is great because it fills in multi-location capabilities that are lacking with shopify core plans.
After a great deal of searching for an app that could cover our requirements, we found reserve in store. Its a really well-designed system and most importantly it's flexible and scalable as your business expands in the click and collect space. Support is excellent too. 5 stars. Well done to the team at Fera Commerce.
Having used this app for the past few months i have to say i am very pleased. The app was lacking some, in my opinion, core features. But the team is always eager to take suggestions and have implemented all my requests. I am looking forward to working with the team in the future in creating a wonderful C&C app. One thing users should know. This app does not handle the orders through Shopify's cart. Thus the customers don't pay online for the reservation. (which is what we wanted).
We are loving this app! It’s easy to customize and edit (without any or much CSS knowledge). It’s easy for customers to use and so far, no hiccups! I hope to see a few more edits with tiny little details in the future, but otherwise a great app.
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