Rating
2.2
feedback
5
chart
#5,050
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. One common theme in the negative reviews is the app's failure to restore all photos and the lack of helpful customer support. Some users also mentioned unexpected charges and ongoing issues with image optimization. On the other hand, positive reviews highlighted the app's effectiveness in resizing and optimizing images for websites, as well as quick and helpful customer service. The pricing of the app was also mentioned positively in one review, emphasizing its affordability at $5 per month.
Highlights
Rating Breakdown
All reviews
Feb. 24, 2023
This is the worries app It didn't restore all my photos and I tried to contact help got Ravi Tiwari and was no help to me what so ever I told her the app was not working and if I could get some help she then said you can chat with Shopify Support I did and they told me what I already knew now I may have to pay someone to come in and restore the photos that didn't restore on their own and may I add you have to restore all of them Manually yourself. if I could give 0 stars I would.
in app, we automatically dont start resizing. you can check these things manually and when you are happy then only you enable auto resize. apart from that, shopify has backup and in one click u can restore to old state. we advised because same thing we advised in past to several stores and its one click restore. so i dont know the issue
Oct. 18, 2022
Not sure if the phone or email support is available. But hoping to find out. I have sent in a request...
March 9, 2021
bad experience they advertise one time payment 15gb per 2 gb i notice they took 15 $ every month the app didnt do the job in 2 month i still have problems with the photos which are bigger
billing is handled by shopify so there is no way we can do billing ourself. apart from that i helped 30 minutes to u through chat and offered refund. then also 1 star. no problem it happens. apart from that app will not do itself. you need to activate automatic feature. thanks for using our app
Jan. 29, 2020
its Great App to resizing or optimized images issues for the website. Just One Click or You will get the results or really thanks to the team for Quik Reply
Using app
15 days
Total reviews
2
Average rating
5.0
Jan. 17, 2020
I use it to resize my pictures perfect and good customer service to help me Do not hesitate, and it's only 5$ per month :D
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more