Rating

4.4

feedback

35

Reviews

chart

#4,531

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    26%
  • Less than a year
    37%
  • More than a year
    26%

Reviews Summary

The reviews for the app are a mix of positive and negative feedback. Positive aspects highlighted include quick and efficient customer support, seamless integration with Shopify stores, automated notifications, ease of use, and helpful customization options. Customers appreciate the app for reducing customer service inquiries, boosting customer satisfaction, and driving sales. However, some negative themes include issues with customer support responsiveness, bugs in the app, lack of flexibility in the system, and difficulties in navigating the admin panel. Some users also faced challenges with the app breaking their pages or not functioning as expected, leading to frustration and disappointment.

Highlights

Efficient customer support and quick responses
Seamless integration and automated notifications
Ease of use and helpful customization options
Challenges with customer support responsiveness and bugs
Difficulties with app functionality and lack of flexibility

Rating Breakdown

  • 5
    69% (24 ratings)
  • 4
    14% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    14% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2024

Manoj fixed any issues within seconds of me asking, the app itself works great and cuts out a lot of customer service questions for us. Perfect.

Using app

--

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 13, 2024

We never even got to use the app. We reached out to the support team about helping us import and switch from another app. They replied to tell us they were working on it. We reached out no less than 4 different times over the following 3 weeks and every time kept being told that it was being resolved with top priority support. Well, now almost a month later, we still have not been able to use the app and customer support is clearly not planning to help us out in any way. I'm guessing this app works fine if you do not already have an established store, but if you are looking to switch over to this app, just note that the customer support is lacking and doesn't follow up on tickets. We will update our review if they somehow ever make things right, but for now we need to.

Using app

--

Total reviews

13

Average rating

3.5

5 / 5 Share

Feb. 7, 2024

It works as intended and sends periodic reports for new subscriptions.

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

good

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for dropping a 5-star review and for the brief yet powerful endorsement of our Restock & Back in Stock app. We at HulkApps are always committed to delivering quality services, and we are thrilled we hit the mark for you! We'd love to know more about your experience and how we can continue to exceed your expectations. Remember, your feedback is the driving force behind our improvements. Best regards, The HulkApps team

5 / 5 Share

Nov. 17, 2023

Atendimento super rápido e eficiente! O app funciona muito bem.

Store

Herself

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Oi! É ótimo saber que você tem encontrado nosso atendimento ao cliente rápido e eficiente e que nosso aplicativo está trabalhando bem para você. Agradeço muito pela sua avaliação positiva e pelas 5 estrelas. Seu feedback tem um papel crucial em nos ajudar a melhorar nossos serviços. Continue aproveitando o nosso aplicativo! Equipe HulkApps

All reviews

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