DAVEENY Ⓒ All rights reserved. review for Pixc: Image Editing

I'm sorry to hear about your experience with our app and that your free trial order didn't work out as expected. Upon checking, it looks like there was an issue with how the template was set up. For reference, JPEG's do not support transparent backgrounds. So, when you received your images, it came out with black backgrounds instead. This can easily be rejected from our app and reprocessed again. I understand you have already fixed them. However, our support team still reached out to you earlier hoping we can still help you with your photos.