Golf King Shop review for Pixc: Image Editing
Sept. 21, 2017
well... my story, purchased 50$ credits, try to use it only after 2 weeks (didn't have time) and i didn't like the workflow process. I Emailed them that i want my money back , they told me 24 hours passed,and they can't give me a refund. Naturally - i Got pissed. 50$ is ALLOT. I didn't like the UI/Workflow. very uncomfortable. 1 angry customer.instead of proper customer service. (the client always right?) Did i eat your bread? did i break a glass in your shop? is it that difficult to refund something I didn't use? over all , they DO remove the background. and they sound nice. they just don't understand what is proper customer service.
Thank you for providing feedback about your experience with Pixc. I'm sorry to hear that you found the level of service unsatisfactory. We reached out to you via email at the time you wrote this review, and I regret that we were not able to reach a mutually satisfactory resolution then. If you decide to try Pixc again, we would very much like to make it up to you. Please email us at [email protected] if we can be of any assistance.
