Mary's Mariana review for Pixc: Image Editing
May 13, 2019
I like the app and the photos come back decent but they are never done in 24 hours. Even if I only submit 6 or 8 it takes a couple days.
Thank you for taking the time to write a review. Our team sent an email two days ago about your order but haven't received a reply. Could you please check your spam folder? All images are processed within 24 hours unless we require new photos (due to images being too small) or require more information. In your case previously, I believe your photos have been blurry and it is important to us that they look perfect for your website and meet your requirements so we have reached out for this reason. If you would like us to process the small images provided, let us know and I will make a note for us to not follow up on the order next time. We are happy to work however you would like. Could you please get in touch about your current order so we can process it asap for you? Thanks, Holly ([email protected])